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E-COMMERCE
M1 REVIEWER
| Question | Answer |
|---|---|
| Which of the following is NOT a benefit of EC? Increased market reach Reduced transaction costs Complete elimination of fraud Improved customer service | Complete elimination of fraud |
| Which term refers to an economic system based on sharing goods and services among participants? Digital economy Social commerce Sharing economy Collaborative commerce | Sharing economy |
| Which EC model uses email and social networks for word-of-mouth advertising? Viral marketing Group purchasing Electronic tendering Direct model | Viral marketing |
| Which EC transaction type involves retail sales from businesses to individual shoppers? B2B B2C C2B C2C | B2C |
| Which term refers to conducting all kinds of business online, including servicing customers and collaborating with partners? E-commerce E-business Social commerce Digital economy | E-business |
| What is an intranet? A public network connecting businesses globally A corporate internal network using Internet tools A network linking multiple organizations securely A virtual world for social networking | A corporate internal network using Internet tools |
| Which of the following is NOT a major component of the EC framework? People Public policy Infrastructure Physical retail stores | Physical retail stores |
| What does EDI stand for in the history of EC? Electronic Data Interchange Electronic Digital Integration Electronic Document Interface Electronic Delivery Information | Electronic Data Interchange |
| Which EC model involves selling products online directly from manufacturer to customer? Group purchasing Online direct marketing Electronic tendering Viral marketing | Online direct marketing |
| Which business model charges a fee for making markets? Brokerage Merchant Affiliate Infomediary | Brokerage |
| A government agency uses an online system to purchase IT equipment from private companies. Which EC type applies? G2C G2B B2E C2B | G2B |
| A freelance graphic designer uses an online platform to offer services to companies. Which EC category applies? C2C C2B B2C B2E | C2B |
| A virtual reality platform allows users to create avatars and interact in a simulated environment. What is this called? Social commerce Virtual world Extranet Intranet | Virtual world |
| A business uses Web 2.0 tools to allow customers to share reviews and collaborate online. Which generation of EC is this? EC 1.0 EC 2.0 EC 3.0 EC Plus | EC 2.0 |
| A retailer partners with a manufacturer to sell products online and share profits. Which EC relationship does this describe? Collaborative commerce C2C B2B2C Infomediary | B2B2C |
| A company uses an internal network to share HR policies and payroll information with employees. What is this network called? Internet Extranet Intranet Virtual world | Intranet |
| A ride-sharing app like Uber operates on a model where people share services using technology. What is this economic system called? Digital enterprise Sharing economy Social commerce Collaborative commerce | Sharing economy |
| A company resists adopting e-commerce due to fear of fraud and lack of skilled employees. What is this an example of? EC benefits EC barriers EC drivers EC framework | EC barriers |
| A consumer posts a request for a custom-made product and businesses bid to fulfill it. Which EC category applies? B2C C2B C2C B2B | C2B |
| A large corporation invites suppliers to submit bids for a contract through an online platform. Which EC model is being used? Viral marketing Electronic tendering system Group purchasing Affiliate marketing | Electronic tendering system |
| Which EC category refers to transactions among various organizational departments? B2E Intrabusiness EC C2C G2B | Intrabusiness EC |
| Which term refers to computing systems involving social interactions and behaviors? Social networking Social computing Digital enterprise Virtual world | Social computing |
| Which of the following is a characteristic of the digital economy? Offline transactions only Based on physical marketplaces Economy driven by online transactions Excludes wireless communication networks | Economy driven by online transactions |
| A business uses an online platform to buy office supplies from multiple vendors at discounted rates by pooling orders. Which model is this? Group purchasing Viral marketing Direct model Infomediary | Group purchasing |
| A government portal allows citizens to pay taxes online. What type of EC transaction is this? B2C G2C C2B B2E | G2C |
| A company uses blogs and wikis to collaborate on product design with its partners online. Which concept is applied? Social computing Digital economy Sharing economy Affiliate marketing | Social computing |
| A company pays website owners to display its ads and shares revenue from clicks. Which business model is this? Affiliate Brokerage Merchant Advertising | Affiliate |
| A local coffee shop wants to sell its products online directly to customers without intermediaries. Which EC model best fits this scenario? Brokerage Online direct marketing Group purchasing Infomediary | Online direct marketing |
| Maria sells handmade crafts on eBay to other individuals. Which EC category does this represent? B2B C2C B2C C2B | C2C |
| What percentage of EC volume is approximately B2B? 50% 65% 85% 95% | 85% |
| What is a virtual world also known as? Social network Metaverse Digital economy Extranet | Metaverse |
| What does Electronic Commerce (EC) primarily refer to? Buying and selling goods offline Using the Internet and intranets to trade data, goods, or services Conducting face-to-face business transactions Delivering physical goods only | Using the Internet and intranets to trade data, goods, or services |
| A company integrates social media tools into its customer service strategy to engage users and resolve issues. Which concept is this? Social business Digital enterprise Social computing Collaborative commerce | Social business |