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Chapter 3

QuestionAnswer
Environmental Scanning The process of continually acquiring information on events occurring outside the organization to identify and interpret potential trends.
Social Forces The demographic characteristics of the population and its culture.
Demographics Describing a population according to selected characteristics such as age, gender, ethnicity, income, and occupation
Baby Boomers 1946 and 1964.
Generation X 1965 and 1980. Also called the baby bust.
Generation Y 1981 and 1996. Also called the echo
Generation Z 1997 and 2010.
Culture The set of values, ideas, and attitudes that are learned and shared among the members of a group.
Economy Pertains to the income, expenditures, and resources that affect the cost of running a business and household.
Gross Income The total amount of Money made in one year by a person, household, or family unit. Also known as money income at the Census Bureau.
Disposable Income The money a consumer has left after paying taxes to use for necessities such as food, housing, clothing, and transportation.
Discretionary Income The money that remains after paying for taxes and necessities.
Technology Consists of the inventions or innovations from applied science or engineering research.The methods, systems, and devices that are the result of scientific and engineering knowledge being used for practical purposes.
Electronic Commerce The activities that use electronic communication in the inventory, promotion, distribution, purchase, and exchange of products and services. Also called e
Internet of Things (IoT) The network of products embedded with connectivity
Social Media Social media consist of digital technologies that facilitate the creation and sharing of user
Artificial Intelligence (AI) The simulation or approximation of human intelligence in machines
Big Data Extremely large data sets that require massive data storage warehouses and sophisticated data analysis to identify patterns, trends, and associations for decision
Marketing Analytics The study of data to evaluate the performance of marketing activities in numerical terms, which are called metrics.
Competition The alternative firms that could provide a product to satisfy a specific market’s needs.
Barriers to Entry Business practices or conditions that make it difficult for new firms to enter the market.
Regulation Restrictions state and federal laws place on a business with regard to the conduct of its activities.
Self regulation An alternative to government control whereby an industry attempts to police itself.
Multicultural Marketing The process of recognizing, valuing, and incorporating different cultural nuances, traditions, symbols, and behaviors into marketing strategies to form meaningful connections with specific, diverse, and ethnic audience segments.
Created by: user-2023501
 

 



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