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FBLA State Test
Organizaztional Leadership and Develeopement
| Question | Answer |
|---|---|
| What does the administrative model of decision making emphasize? | Satisficing and bounded rationality |
| Wha tis a characteristic of a nonprogrammed decision? | Unique and complex |
| What can framing effects in decision making cause? | Biased judgement based on presentation of choices |
| What does image theory focus on in decision making? | Ethical considerations and values |
| Which type of decision making process is most likely used in uncertain environments? | Nonprogrammed |
| How can organizational culture be best defined? | The shared values, norms, and beliefs of its members |
| What often cause subcultures within organizations? | Differences in departments or job roles |
| What is a step in strategic planning? | Developing objectives and action plans |
| What does a strong organizational culture typically lead to? | Clear expectations and unified behavior |
| What factor is most likely to initiate a change in organizational culter? | New leadership or external pressure |
| What is the main difference between leadership and management? | Leaders inspire and guide, managers plan and organize |
| Which leadership style involves centralized control and decision making? | Autocratic |
| What does transformational leadership focus on? | Inspiring and motivating followers toward a vision |
| What does the contingency theory of leadership suggest? | Leadership effectiveness depends on the match between leader style and situation |
| What will a situational leader do? | Change their leadership style based on the situation |
| What begins Maslows hierarchy of needs? | Physiological needs |
| What does Herzberg's two-factor theory identify as hygiene factors? | Conditions that prevent dissatisfaction |
| What does equity theory suggest influences motivation? | Comparisons with others inputs and outcomes |
| What does expectancy theory link performance to? | Rewards and expected outcomes |
| What drives intrinsic motivation? | Personal satisfaction and interest |
| What does emotional intelligence include the ability to do? | Read, Understand, and regulate emotions |
| What can prosocial behavior in an organization include? | Helping a colleague without being asked |
| How is workplace aggression best managed? | Establishing clear behavioral expectations and conflict resolution processes |
| What is more likely to be produced in a high-trust environment? | Cooperation and engagement |
| What does diversity in the workplace contribute to? | Innovation |
| What is a legitimate source of power? | Reward |
| What does empowerment in the workplace refer to? | Giving employee's autonomy and responsibility |
| What influences political behavior in organizations? | Individual ambition and scarce resources |
| Which influence tactic appeals to shared values or ideals? | Inspirational appeals |
| How can managers reduce dysfunctional politcs? | Promoting transparency and fairness |
| What begins the communication process? | Encoding a message by the sender |
| What is an example of formal communication? | A performance review meeting |
| What does nonverbal communication include? | Time, Space, Posture, and apperance |
| What are informal communication networks often referred to as? | Grapevines |
| What is most effective in improving interpersonal communication? | Providing immediate feedback |
| How does a group differ from a mere collection of people | Has interdependent goals |
| What occurs during social loafing | Individuals exert less effort in a group |
| How can groupthink be prevented? | Encouraging critical evaluation and dissenting opinions |
| What enhances team cohesiveness? | Clear communication and common purpose |
| What do self-manage teams do? | Set their own goals and manage themselves |
| What does organizational citizenship behavior include? | Voluntarily helping others |
| How do values influence organizational behavior? | Determining ethical decisions and priorities |
| What does a code of ethics help with? | Guide ethical behavior and decisions |
| What does social responsibility mean for an organization? | Considers the broader impact on society and environment |
| When are ethics policies most effective? | Communication clearly and enforced |
| How are multinational corporations characterized? | Operating in multiple countries |
| How can globalization impact corporate culture? | Requiring adaptability to different norms |
| What is a key factor in managing generational differences? | Understanding values systems and communication styles |
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user-2023305