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QuestionAnswer
six sigma Data-driven method to reduce defects and improve quality.
Business Process Thinking Optimizing step-by-step work processes for efficiency.
Matrix Organizational Structure Employees report to multiple managers for projects.
M.O.S.T. Mission, Objectives, Strategies, Tactics; guides business goals.
Six Thinking Hats Structured thinking method for meetings (each “hat” = type of thinking).
Change Management Structured approach to organizational change, focusing on people.
ADKAR Framework for individual change: Awareness, Desire, Knowledge, Ability, Reinforcement.
P.E.S.T.L.E. Political, Economic, Social, Technological, Legal, Environmental - external factors affecting business.
S.W.O.T. Strengths, Weaknesses, Opportunities, Threats - internal factors affecting business
CMMI (Capability Maturity Model Integration) - a framework guiding organizations to improve processes.
Created by: anxinangela
 



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