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Ch 6 Admin./ clinica

QuestionAnswer
ADVOCACY Defending or supporting the rights or interests of another. In health care, specifically referring to those rights or interests of a patient
ANALYTICAL Characterized by a method of analysis, a statement of point-by-point examination
ASSERTIVE Confident, persistent manner of communicating one's thoughts and ideas in a positive manner.
CONFIDENTIAL COMMUNICATION PERFERENCE (CCP) FORM form a patient signs that authorizes other individuals to receive information regarding the patients care. People not listed will not be permitted to receive or ask for information
CRITICAL THINKING using deductive reasoning to examine a problem or issue from a variety of different angles in order to arrive at the most appropriate conclusion and using that information in order to guide behaviors.
EMPATHY sympathetically trying to identify one's feelings with those of another
EVALUATION assessment judgement concerning the worth quality significance or value of a situation person or product
JOB DESCRIBTION a combination of skills and behaviors expected of an employee effectively fulfill the responsibilities in a designated work position
PATIENT EDUCATION information instructions and cautions provided to a patient intended to ensure and advance his or her safety health and/or recovery from injury or illness
REFLECTIVE COMMUNICATION an interactive communication process in which the receiver uses verbal " mirroring to restate what the sender has said for optimal clarification by all parties
Created by: Mgurias38
 

 



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