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Mac's Speed Shop
Resturant
| Question | Answer |
|---|---|
| What two sizes do we offer for our pulled pork Sandwich? | 1/2 or 1 lb |
| What is the brisket sandwich topped with? | SC Carolina, Onions & Slaw |
| What comes on the side of smokehouse dip? | Au Ja |
| What is Carolina style on the MacGleezy dip? | Onions, chili, cheese, black beans, mustard |
| What cut of meat is the BBQ Swiss chicken sandwich made with? | Thigh |
| When should you ask a guest if they would like a refill of their drink? | Halfway |
| How long do you have to check back with guests after you delivered their food? | depending on customer rention (Less then 1 min) |
| How do we offer our appetizers? | 1. Greet 2. Can I get you guys started with an app; we have_____. The burnt ends are really popular we also have pickles with ranch. |
| What information do you to take a to go order? | name, meal, and number |
| What two ways can a guest order our sides? | individual or with meal |
| What vegetarian options do we offer for sides? | mash potatoes, steam broccoli, ceaser salad, okra, corn, tots, fries, sweets, slaw |
| What comes on our house side salad? | Tomatoes, onion, mixed cheese |
| What options does the guest have for the side of soup? | Brunswich, chilli, chicken dumpling |
| How many sides come with the handhelds? | 1 side |
| What times are our lunch specials offered? Days? | 12 pm - 3pm |
| What sauce comes on tavern burger? | None |
| About how many of these should per couple should you serve? What is the butter? | 6 and Honey Butter |
| To what charity does proceeds go to? | Isabella Santos Foundation |
| Why do we not always have burnt ends available? If we do not have these, what should you tell the guest? | due to popular demand, we are out of burnt ends. we run out due to demand & portion |
| What's the sauce for burnt ends? What's served on the side? | Western BBQ No sides |
| What are the Fried pickles soaked in? What's the sauce served with it? | Buttermilk & Pete Sauce Ranch |
| What sauce is served with the sausage sampler? How many do you get? | SC Mustard 3 |
| How many brisket tostadas come to an order? | 2 |
| What are 2 sauces/dips are available but not on the menu? | Salsa, Gauc, Queso |
| What proteins can you get with the nachos? | Brisket, Chili, Pork, Chicken |
| What should you use to greet every table? | A smile and Coaster |
| How long do you have to greet a table after they have sat down? | Less than 60 seconds |
| How do we suggest an appetizer? | Asking |
| Who brings the food to the table? | Servers |
| What are our hours? | 11am - 10pm |
| How do you answer the phone? | Greeting - Restaurant - Name - Question |
| How many rings should you allow before answering? | 2 |
| How many wings per order? Can the guest order multiple sauces? | 6 or 12 yes, for the 12 |
| List of wing sauces. | Carolina BBQ, Honey BBQ, Western NC BBQ, NC White BBQ, SC Mustard, Buffalo, Pineapple VTX, VTX, Burn Out |
| What is our Caddy Spiel? | We have Western BBQ, South Carolina BBQ, Vinger, and Carolina BBQ available with Ketchup, salt and pepper as condiments. |
| Other than BBQ sauces what should always be in your caddy? | Ketchup, & salt, pepper, Texas Pete |
| What salad dressings do we offer? | Ranch & Balsamic |
| How many chicken tenders come on the Carolina Fried Thunderbird? | 3 |
| What are the protein options for salads? | Chicken, Salmon, and Shrimp |
| What type of lettuce is used only in the cedar plank Salmon? | Romaine lettuce |
| Management: | GM: Jamie KM: Erika Assistants FOH: Keyleigh Assistant's BOH: Key FOH: Danny Key BOH: David |
| What is served with all our platters besides sides? | Cole Slaw, toast and pickles |
| How much sliced turkey comes on the sliced turkey platter? | 1/2 LB |
| What items can you add to a platter for $6? | Sausage link & 1/4 ribs |
| How many meats does the guest get to choose when ordering the hickory smoked platter? | 4 |
| How many sides come with the go big or go home sampler? | 4 |
| What sauce is on our St. Louis Ribs? | Western BBQ |
| What must you ask each guest when ordering a burger? | What temperature? What sides? |
| Other than temperature what do you need to ask when a guest orders the Bacon Jam bison burger? | Fried Egg or Sunny Side |
| How much extra is it to add bacon on to a burger? | $2 |
| How many ounces are our burger patties? | 1/2 lb |
| Name at least three things you can do during your shift to ensure the shift goes smooth? | clean, check in, stay alert, help |
| What must be done in your section before you can get signed out? | Make sure sauce cups are full |
| What is the M.A.C. Bowl topped with? | Cheese Green onions |
| What is the glaze on the cedar - plank salmon? | Brown n Sugar Pineapple glaze |
| What type old syrup is on the chicken and waffles? | VTX Maple Syrup |
| What two sauces come with the shrimp platter? | Cocktail sauce, NC White BBQ |
| What two southern Fav's do not come with sides? | Chick Wrap & Mac Bowl |
| What are the three desserts we offer? | Banana Pudding, Apple Pie, and Brownie Pie |
| If the guest is upset with their food what is the first thing you should do? Second? | Ask if they prefer something else or would like to change their order. Would you like a to go or refund |
| What two Macs logo's items should you be wearing each shift? | Shirt & Apron |
| Who is responsible for portioning ranch and blue cheese? | the assigned server |
| Where is the backup paper towels kept for the tables? | closet |
| List 5 beers we have on tap | Coor lite, Bud light, Blue Moon, Mitch ultra, miler lite |
| List 3 bottled beer we carry; List 3 Canned beer we carry | List 3 bottled beer we carry: Yuengling bottle, Cona big wave, bud wiser List 3 Canned beer we carry: Coors banquet, happy dad, truly |
| Describe the peach berry lemonade: | raspberry, lemon, pink lemonade |
| What type of bourbon is used to prepare the Kentucky Mule? | Knob Creek |
| What two styles of red wine do we carry? | Cabernet, Pinot nior |
| What four styles of white wine do we carry? | Chardonay, Prophecy, Starborough, prosecco |
| What two cocktails can the guest order a pitcher of? | perfect margarita, pink sangria |
| Name two vodka options to upcharge your guest with | Titos, absolute |
| Name two tequila options to upcharge your guest with | Don hull, lunulas |
| Name two gin options to upcharge your guest with | Knob creek, crown royal |
| Name two gin options to upcharge your guest with | gun powder, vombe |
| Name two rum options to upcharge your guest with | pussers, Bacardi |
| Name at least 3 drinks you can ask the guest if they would like a different type vs house | Old Fashion, Jamison, duck Bart, green tea shot |
| What are our three Non-Alcoholic cocktails? | Greenery, orchard fizz, sunset spirits, blueberry breeze |
| What two ways are the NA cocktails served so you know it's a NA drink? | red straw and mason jar |
| How do you get the garnishes for the Mac Daddy Bloody Mary? | expo |
| Can a guest order a beer and a THC drink? | yes |
| (11) Daily Drink Specials: Monday: Tuesday: Wednesday: Thursday: Friday: Saturday: Sunday: | Monday: $7 Margarita; $5 Wells Tuesday: $2 Off Draft Beer Wednesday: $5 Jamison shot; $11 PBR Bucket Thursday: Half off wine; $3 Old School Can Friday: $5 Fireball Saturday: $4 Mimosa; $7 Signature Bloody Mary |
| Speed Lunch (4) | Monday - Friday (11 AM - 2 PM) Smoked 1/4 Chicken Tavern Burger Smoked Jalapeno & Cheddar Sausage Sandwich Soup & Salad |
| Sides (14) | French Fries Sweet Potato Fries Tator Tots Fried Okra Mac N Cheese Collard Greens Garlic Parm Mashed Potatoes Coleslaw Steamed Broccoli BBQ Beans Mexican Street Corn Side Salad Side Ceasar Soup |
| Non-Alcoholic Drinks (3) aka Zero Proof | Cherry Orchard Fizz: Apple Juice, Tart Cherry, Almond Orgeat, Lime Juice, Club Soda Sunset Spirits: Cranberry juice, Hibiscus, Pineapple Juice, Lemon Lime Soda Blueberry Breeze: Blueberry, Lemon, Agave, Club Soda |
| Sauce for Wings (13) | Tossed 'N' Sauce - Honey BBQ, Western NC BBQ, NC White BBQ, SC Mustard, Carolina BBQ, NC White BBQ, Pineapple VTX, VTX, Burn Out, Buffalo Rubbed - Lemon Pepper, Dry Rub |
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