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Cultural competence Ability to provide respectful, effective nursing care that meets patients’ cultural needs
Culturally competent nursing care Care that respects patients’ beliefs, values, customs, language, and perspectives
Why cultural competence is important Improves patient outcomes, trust, communication, and reduces health disparities
Cultural awareness Self-examination of one’s own cultural beliefs, biases, and assumptions
Purpose of cultural awareness Helps nurses recognize how personal bias may affect patient care
Cultural knowledge Actively learning about different cultures, health beliefs, and practices
Cultural skill Ability to collect culturally relevant data and perform culturally appropriate assessments
Cultural encounter Direct interaction with patients from diverse cultural backgrounds
Benefit of cultural encounters Reduces stereotyping and increases cultural understanding
Cultural desire Genuine motivation to engage in the process of becoming culturally competent
Campinha-Bacote model Framework describing cultural competence as an ongoing process with five components
Five components of cultural competence Cultural awareness, knowledge, skill, encounter, and desire
Cultural sensitivity Respecting and valuing cultural differences without judgment
Example of culturally competent care Asking patients about cultural preferences rather than making assumptions
Communication in culturally competent care Using interpreters, clear language, and awareness of nonverbal cues
Common barrier to cultural competence Stereotyping or assuming all patients from a culture are the same
How nurses demonstrate respect for culture Listening actively and incorporating patient beliefs into care plans
Outcome of culturally competent care Increased patient satisfaction and improved health outcomes
Individualized cultural care Treating each patient as a unique individual within their cultural context
E/M services Evaluation and Management services used to bill for patient care visits
E/M services Evaluation and Management services used to bill for patient care visits
Purpose of E/M coding Ensures accurate reimbursement, legal compliance, and documentation
Three key components of E/M coding History, Physical Exam, Medical Decision-Making (MDM)
Most important factor in E/M level selection Medical Decision-Making (MDM)
CPT codes Codes that describe what service was provided
ICD-10 codes Codes that describe why the service was provided (diagnosis)
New patient definition Patient not seen by same specialty within past 3 years
Established patient definition Patient seen by same specialty within past 3 years
New patient office visit CPT codes 99201–99205
Established patient office visit CPT codes 99211–99215
Problem-focused history 1–3 HPI elements
Expanded problem-focused history 4–6 HPI elements plus limited ROS
Detailed history Extended HPI, ROS, and at least one PFSH element
Comprehensive history Complete HPI, ROS, and PFSH
Problem-focused physical exam Examination of one system
Expanded physical exam More than one system examined
Detailed physical exam 6–7 organ systems examined
Comprehensive physical exam 9 or more organ systems examined
Low complexity MDM Stable problem, minimal data, minimal risk
Moderate complexity MDM Chronic illness with adjustment, labs, or moderate risk
High complexity MDM Life-threatening condition, extensive data, high risk
Examples of moderate complexity Uncontrolled diabetes, asthma adjustment, depression meds
Examples of high complexity Sepsis, MI, CHF with comorbidities, cancer diagnosis
Preventive visit purpose Health promotion, screening, disease prevention
Diagnostic visit purpose Evaluation and management of symptoms or conditions
Medicare Annual Wellness Visit CPT codes G0438 (initial), G0439 (subsequent)
Welcome to Medicare visit CPT code G0402
Adult preventive visit CPT codes 99381–99395
Well-child visit CPT codes 99381–99385 new, 99391–99395 established
Diagnostic visit CPT codes new patient 99201–99205
Diagnostic visit CPT codes established patient 99211–99215
Billing preventive and diagnostic same visit Allowed with separate documentation
Modifier used when billing E/M and procedure together Modifier 25
Time-based coding rule Used when >50% of visit spent counseling or coordination
What counts toward total time Face-to-face and non-face-to-face work
Vaccination administration CPT codes 90460 (<18 with counseling), 90471 (adult)
Incision and drainage CPT codes 10060 simple, 10061 complicated
Skin excision CPT codes 11400–11446 depending on lesion size
Co-morbidities effect on coding Increase complexity if actively managed
Stable chronic condition coding level Low complexity
Uncontrolled chronic condition coding level Moderate complexity
Acute exacerbation with high risk coding High complexity
Importance of documentation Justifies code level and reimbursement
Purpose of ICD-10 coding Accurate diagnosis, billing, compliance, data tracking
Example chronic ICD-10 code hypertension I10
Example chronic ICD-10 code diabetes E11.9
Example acute ICD-10 code chest pain R07.9
Key rule for E/M coding Code what you manage and document
Diagnostic reasoning Systematic process of collecting and analyzing data to reach a diagnosis
Primary goal of diagnostic reasoning Accurate, timely diagnosis and improved patient outcomes
Key components of diagnostic reasoning Data collection, problem identification, hypothesis generation, testing, decision-making
Main sources of diagnosis Chart review and patient history
Percentage of diagnosis from history Approximately 90%
Role of physical exam in diagnosis Confirms or refines suspected diagnoses
Step 1 of diagnostic reasoning Data collection
Data collection includes CC, HPI, PMH, FH, SH, ROS, exam, diagnostics
Step 2 of diagnostic reasoning Problem identification
Primary problem definition Main reason patient seeks care
Secondary problem definition Contributing or chronic conditions
Step 3 of diagnostic reasoning Hypothesis generation
Differential diagnosis Ranked list of possible causes of symptoms
VINDICATE framework Vascular, Infectious, Neoplastic, Degenerative, Idiopathic, Congenital, Autoimmune, Traumatic, Endocrine
Step 4 of diagnostic reasoning Hypothesis testing
Priority in hypothesis testing Life-threatening conditions first
Step 5 of diagnostic reasoning Clinical decision-making
Clinical decision-making includes Diagnosis, management plan, follow-up
Anchoring bias Fixating on initial diagnosis
Confirmation bias Seeking evidence to support preferred diagnosis
Availability heuristic Diagnosing based on recent experiences
How to reduce cognitive bias Use systematic frameworks and reassess frequently
Purpose of differential diagnosis Prevent misdiagnosis and improve accuracy
Pre-visit diagnostic thinking Developing differential before seeing patient
Benefit of chart review Increases efficiency and preparedness
Key factor in prioritizing differentials Severity and likelihood
Can’t-miss diagnoses Conditions that are fatal if untreated
History of present illness importance Provides key diagnostic clues
Example HPI chest pain radiating left arm Suggests myocardial infarction
Burning chest pain after meals Suggests GERD
Sudden tearing chest pain to back Suggests aortic dissection
Focused physical exam Exam targeted to chief complaint
Use of diagnostics Confirm or rule out prioritized diagnoses
Over-reliance on diagnostics risk Can replace clinical judgment
Failure to reassess risk Missed evolving diagnoses
Illness scripts Pattern recognition based on known disease presentations
Clinical decision tools HEART score, Wells score
Final diagnostic step Confirm diagnosis and implement treatment plan
Key diagnostic reasoning takeaway Prepare before entering the room
Created by: wyatt.karin
 

 



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