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Phlebotomy 18-19
| Question | Answer |
|---|---|
| A collection of the entire set of approaches used by the instruction to provide patient satisfaction is called what? | TQM (Total Quality Management) |
| The philosophy that sees the potential for improvement in every area, no matter how high the current performance level is called what? | TQM |
| A laboratory document that contains information about the principles underlying testing and other protocols is defined as what? | Procedure manual |
| ? are the quantitative methods used to monitor the quality of procedures to ensure accurate test results. | QC |
| ? represents the major goal of total quality management (TQM) programs/ | CQI |
| A larger set of methods used to guarantee quality patient care, including patient preparation and specimen collection and transport protocols is called what? | QA |
| A document containing information about laboratory schedules, patient preparation and specimen handling is called what? | Directive services |
| Improper identification of the patient is considered what type of variable? | Preanalytic |
| A phlebotomist is most responsible for controlling what type of variables in test results? | Preanalytic |
| An error in machine calibration is what type of variable? | Analytic |
| A delay in reporting test results considered what type of variable? | Postanalytical |
| ? refers to a QA procedure that helps spot identification errors by comparing previous results of the patient to current results? | Delta Check |
| A sample drawn for which of the following requires special timing due to diurnal variation in its blood levels? | Cortisol |
| For a patient on anticoagulation therapy, pressure should be held on a venipuncture site longer than normal to avoid what complications? | Compartment syndrome |
| A blood sample collected from a patient who is standing up will have higher levels of what analyte compared to samples from a patient who is supine? | Albumin |
| What medications causes a prolonged bleeding time? | Aspirin |
| What type of law is created by a legislative body? | Statutory law |
| How often should centrifuges be ? | Every 3 months |
| What types of law is created by an agency through written regulations? | Administrative law |
| How often should refrigerators and freezer temps be recorded? | Daily |
| Men have a higher level than women of which analyte? | Hemoglobin |
| The violation of which private law leads to criminal action? | Public law |
| A violation of a private law may lead to what? | Civil action |
| An unjustifiable attempt to touch another person can lead to what charge | Assualt |
| The intentional touching of another person without consent can lead to what charge? | Battery |
| ? means an injury to one person for which another person , who cause the injury is legally responsible. | Tort |
| What does the term "liable" mean? | Legally responsible |
| What is the legal term for a person claiming to have been harmed? | Plantiffs |
| What is legal basis for most medical malpractice cases? | Unintentional tort |
| What types of law is determined by court decisions through interpretation of existing law? | Case law |
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