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Chapter 2 Key Terms
Intro to Communication Spring 2026
| Question | Answer |
|---|---|
| Culture | Totality of learned, shared symbols, language, values, and norms that distinguish one group of people from another |
| Societies | Groups of people who share a culture with one another |
| In-groups | Groups we identify with |
| Ethnicity | Our perceptions of our ancestry or heritage |
| Nationality | Our status as a citizen of a particular country |
| Enculturation | The process of acquiring a culture |
| Co-cultures | Groups of people who share values, customs, and norms related to mutual interests or characteristics other than their national citizenship |
| Symbol | Something that represents an idea |
| Values | The standard used to judge how good, desirable, or beautiful something is |
| Norms | Rules or expectations that guide people’s behavior in culture |
| Jargon | Terminology that is only understood by others in the same co-culture |
| Collectivistic cultures | Where people are taught that their primary responsibility is to their families, their communities, and their employers |
| Low-context culture | People are expected to be direct and say what they mean |
| High-context culture | People are taught to speak in a much less direct way to maintain harmony and avoid offense are more important than expressing true feelings |
| Low-power-distance culture | Belief that all men and women are equal and that no one person or group should have excessive power |
| High-power-distance culture | Power is distributed less evenly and people are taught that certain people or groups deserve more power than others and that respecting power is more important than respecting equality |
| Masculine culture | People tend to cherish stereotypically masculine values such as ambition, achievement, and the acquisition of material goods |
| Feminine culture | People tend to value nurturing behavior, quality of life, and service to others |
| Monochromic | View time as a commodity |
| Polychromic | Conceive of time as more holistic and fluid and less structured; treat time as a finite commodity that must be managed properly to avoid wasting it |
| Uncertainty avoidance | The extent to which people try to avoid situations that are unstructured, unclear, and unpredictable |
| Mindfulness | An awareness of how other people’s behaviors and ways of thinking are likely to differ from our own |
| Ethnocentrism | The tendency to judge other cultures’ practices as inferior to one’s own |
| Communication codes | Verbal and nonverbal behaviors whose meanings are often |
| Code-switch | Shift between jargon and pain language in order to be understood by others |
| Gestures | Movements that express ideas |
| Ambiguity | A lack of certainty |
| Digital divide | The cultural gap between groups that do and do not have regular Internet access |
| Out-group | Groups we see as different from us |
| Individualistic culture | People believe their primary responsibility is to themselves |