Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
Chapter 1 Key terms
Intro to Communication
| Question | Answer |
|---|---|
| Communication | The process by which we use signs, symbols and behaviors to exchange informatioin and create meaning |
| Relational needs | The essential elements we look for in our relationships with other people |
| Instrumental needs | Behaviors that serve a need that helps us get through daily life |
| Communication models | A formal description of the process of communication. there are three types of communication models: action, interaction, and transaction |
| Action model | A one-way process of communicating, with clearly defined source and receiver roles |
| Encode | Put your idea in the form of language or a gesture that others can understands |
| Message | Consists of verbal and/or nonverbal elements of communication to which people give meaning |
| Communication Channel | The type of pathway for conveying messages |
| Receiver | The person who decodes or interprets a message |
| Noise | Anything that interferes with the receiver's ability to attend to your message. Major types of noise are: physical, psychological, and physiological |
| Interaction model | A two-way process that builds on the action model by adding feedback and context |
| Feedback | Various verbal and nonverbal responses to your message |
| Context | The environment you are in; includes both the physical and psychological context |
| Transaction model | Doesn't distinguish between the roles of source and receiver, maintains that both people in the conversation are simultaneously sources and receivers |
| Channel-rich contexts | Environments that incorporate many communication channels at once |
| Channel-lean contexts | environments that use relatively fewer channels |
| Symbol | Representation of an idea |
| Content dimension | The literal information the communicator is communicating |
| Relational dimension | Message that carry signals about the nature of the relationship in which they are shared |
| Metacommunication | Communication about communication |
| Explicit rules | Someone has clearly articulated rules for communication |
| Implicit rules | Rules that almost everyone in a certain social group knows and follows, even though no one has formally articulated them |
| Intrapersonal communication | The communication you have with yourself |
| Interpersonal communication | Occurs between two people in the context of their ongoing relationship. It is the most common form of communication we enact |
| Small group communication | When we communication with groups of about 3 to 20 people who are working interdependently to accomplish a task |
| Public communication | When we speak or write to an audience larger than a small grou |
| Mass communication | Communication transmitted by media via electronic or print media |
| Communication competence | Communicating in ways that are effective and appropriate in a given situation |
| Self-monitoring | People who are aware of their own behavior and its effects on others |
| Empathy | The ability to be "other-oriented" and to under other people's thoughts and feelings |
| Cognitive complexity | The ability to consider a variety of explanations and to understand a given situation in multiple ways |
| Ehtics | Principles that guide us in judging whether something is morally right or wrong |
Created by:
user-1976060