click below
click below
Normal Size Small Size show me how
MP LUKE
| Term | Definition |
|---|---|
| Marketing | the process of planning, pricing, promoting, selling, and distributing ideas, goods, or services to create exchanges that satisfy customers |
| Marketing concept | the idea that businesses should strive to satisfy customers while also making a profit. |
| target market | the group of customers identified for a specific marketing program |
| marketing mix | also called the 4 Ps of marketing. The strategies of product, price, place, promotion that are tools used to influence customer buying decisions |
| price | the value in money placed on a good or service - VALUE |
| marketing research | also known as information management is the process and methods sued to gather information, analyze it, and report findings related to marketing goods and services |
| market segmentation | the way the market is divided into smaller groups of potential customers. Demographics, geographics, psychographics and buyer behavior |
| product planning | involves making decisions about what to sell and what features should be used in selling a business's products, services or ideas |
| branding | a name, term, design or symbol or combination of these elements used to create a feeling or reputation for a company, product or service |
| public relations | a form of promotion concerned with creating a favorable public image or overcoming unfavorable image. Activities might include charity events, celebrations, awards, press conferences, and other means to share good news about a company |
| selling process | the set of steps used to match a customer's needs and wants with a product or service. |
| channels of distribution | the path a product takes from the producer or manufacturer to the end user |