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Medical Review Exam
| Question | Answer |
|---|---|
| Draw sheets are used to protect the mattress and move pt if needed. | True |
| Which of the following positions would be used when listening to a patients lungs? | Sitting |
| The medical assistant must administer a rectal suppository. In which of the following positions would she put the patient? | Sims |
| A self-assessment questionnaire may be most helpful with which type of patient? | Quiet and Shy |
| My pain is 6 out of 10. | S |
| Statement that guides the listener in discussing topics as directed. | Directive Statements |
| Guiding the patient back to relevant subject matter | redirecting |
| Word created from the first letters of a series of words | acronym |
| Validating the patient’s feelings and concerns | reflecting |
| Empathtic Relationship | Rapport |
| Nonverbal communication that indicated the listener has heard the message and concerns of the patient | Active Listening |
| Rewording a statement to check for accuracy. | Restating |
| Clarifying the patient’s key issues | Summarizing |
| Communication strategy that allows the patient time to process information and formulate a response. | Silence |
| Question that requires more than a one-word answer | Open Ended Question |
| Which of the following is an example of a redirected statement? | You mentioned earlier that your pain was mainly in your wrist. Can you show me exactly where?" |
| Which of the following is another name for supine position? | Horizontal Recumbent |
| The top sheet ( sheet inder the spread) of the bed is placed on the bed wrong side up. | True |
| If a blanket is used on a bed, it should be placed under the top sheet and spread. | False |
| There are three ways a healthcare worker can identify a pt: | Full name, DOB, and assigned ID number such as the chart or medical record number. |
| Which of the following communication techniques should the medical assistant use when taking a chief complaint from a patient? | Open Ended Questioning |
| Which of the following techniques is most effective when interviewing a talkative patient? | Set clear expectations for the interview and redirect the patient as needed. |
| Description of pain | S |
| If a person is striving to meet ones own needs while violating the rights and needs of others, he is said to be: | Aggressive |
| When placing a patient into the fowler position, the medical assistant positions the head of the exam table at: | 90 degrees |
| The patient is lying flat on the examination table with her legs apart, knees bent, and her feet at the edges of the table. What position is the patient in? | Dorsal Recumbent |
| Which of the following statements will most likely be understood by the average patient? | "This medication will help relieve your heartburn because it reduces the amount of acid that your stomach lining produces." |
| Which of the following is true of the source-oriented medical record? | Displays recent visits first |
| A correctly made bed provides pt comfort and protection, | True |
| Abbreviation for complains of _ | c/o |
| The role of the medical assistant in medical asepsis includes: | frequent hand washing, understanding the cycle of infection, proper disinfection |
| Wrinkles cause discmfort and can lead to pressure ulcers (bed sores). | True |
| Adult pulse | 60 to 100 |
| Oral temp | 97.6 to 99.6 F |
| Infant RR | 30 to 50 |
| Rectal temp | 98.6 to 100.6 F |