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Medical Review Exam

QuestionAnswer
Draw sheets are used to protect the mattress and move pt if needed. True
Which of the following positions would be used when listening to a patients lungs? Sitting
The medical assistant must administer a rectal suppository. In which of the following positions would she put the patient? Sims
A self-assessment questionnaire may be most helpful with which type of patient? Quiet and Shy
My pain is 6 out of 10. S
Statement that guides the listener in discussing topics as directed. Directive Statements
Guiding the patient back to relevant subject matter redirecting
Word created from the first letters of a series of words acronym
Validating the patient’s feelings and concerns reflecting
Empathtic Relationship Rapport
Nonverbal communication that indicated the listener has heard the message and concerns of the patient Active Listening
Rewording a statement to check for accuracy. Restating
Clarifying the patient’s key issues Summarizing
Communication strategy that allows the patient time to process information and formulate a response. Silence
Question that requires more than a one-word answer Open Ended Question
Which of the following is an example of a redirected statement? You mentioned earlier that your pain was mainly in your wrist. Can you show me exactly where?"
Which of the following is another name for supine position? Horizontal Recumbent
The top sheet ( sheet inder the spread) of the bed is placed on the bed wrong side up. True
If a blanket is used on a bed, it should be placed under the top sheet and spread. False
There are three ways a healthcare worker can identify a pt: Full name, DOB, and assigned ID number such as the chart or medical record number.
Which of the following communication techniques should the medical assistant use when taking a chief complaint from a patient? Open Ended Questioning
Which of the following techniques is most effective when interviewing a talkative patient? Set clear expectations for the interview and redirect the patient as needed.
Description of pain S
If a person is striving to meet ones own needs while violating the rights and needs of others, he is said to be: Aggressive
When placing a patient into the fowler position, the medical assistant positions the head of the exam table at: 90 degrees
The patient is lying flat on the examination table with her legs apart, knees bent, and her feet at the edges of the table. What position is the patient in? Dorsal Recumbent
Which of the following statements will most likely be understood by the average patient? "This medication will help relieve your heartburn because it reduces the amount of acid that your stomach lining produces."
Which of the following is true of the source-oriented medical record? Displays recent visits first
A correctly made bed provides pt comfort and protection, True
Abbreviation for complains of _ c/o
The role of the medical assistant in medical asepsis includes: frequent hand washing, understanding the cycle of infection, proper disinfection
Wrinkles cause discmfort and can lead to pressure ulcers (bed sores). True
Adult pulse 60 to 100
Oral temp 97.6 to 99.6 F
Infant RR 30 to 50
Rectal temp 98.6 to 100.6 F
Created by: user-2007829
 

 



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