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c724
Information Systems Management vocab 2
| Question | Answer |
|---|---|
| analytical CRM Customer relationship management applications dealing with the analysis of customer data to provide information for improving business performance. | analytical CRM Customer relationship management applications dealing with the analysis of customer data to provide information for improving business performance. |
| bandwidth The capacity of a communications channel as measured by the difference between the highest and lowest frequencies that can be transmitted by that channel. | bandwidth The capacity of a communications channel as measured by the difference between the highest and lowest frequencies that can be transmitted by that channel. |
| big data Data sets with volumes so huge that they are beyond the ability of typical relational DBMS to capture, store, and analyze. The data are often unstructured or semistructured. | big data Data sets with volumes so huge that they are beyond the ability of typical relational DBMS to capture, store, and analyze. The data are often unstructured or semistructured. |
| blockchain Distributed ledger system that stores permanent and tamper-proof records of transactions and shares them among a distributed network of computers. | blockchain Distributed ledger system that stores permanent and tamper-proof records of transactions and shares them among a distributed network of computers. |
| broadband High-speed transmission technology. Also designates a single communications medium that can transmit multiple channels of data simultaneously. | broadband High-speed transmission technology. Also designates a single communications medium that can transmit multiple channels of data simultaneously. |
| business-to-business (B2B) electronic commerce Electronic sales of goods and services among businesses. | business-to-business (B2B) electronic commerce Electronic sales of goods and services among businesses. |
| client/server computing A model for computing that splits processing between clients and servers on a network, assigning functions to the machine most able to perform the function. | client/server computing A model for computing that splits processing between clients and servers on a network, assigning functions to the machine most able to perform the function. |
| data cleansing Activities for detecting and correcting data in a database or file that are incorrect, incomplete, improperly formatted, or redundant. Also known as data scrubbing. | data cleansing Activities for detecting and correcting data in a database or file that are incorrect, incomplete, improperly formatted, or redundant. Also known as data scrubbing. |
| data governance Policies and processes for managing the availability, usability, integrity, and security of the firm’s data. | data governance Policies and processes for managing the availability, usability, integrity, and security of the firm’s data. |
| data mining Analysis of large pools of data to find patterns and rules that can be used to guide decision making and predict future behavior. | data mining Analysis of large pools of data to find patterns and rules that can be used to guide decision making and predict future behavior. |
| database server A computer in a client/server environment that is responsible for running a DBMS to process SQL statements and perform database management tasks. | database server A computer in a client/server environment that is responsible for running a DBMS to process SQL statements and perform database management tasks. |
| DevOps Organizational strategy to create a culture and environment to promote rapid and agile developmentpractices by emphasizing close collaboration between software developers and the IT operational staff. | DevOps Organizational strategy to create a culture and environment to promote rapid and agile developmentpractices by emphasizing close collaboration between software developers and the IT operational staff. |
| due process A process in which laws are well known and understood and there is an ability to appeal to higher authorities to ensure that laws are applied correctly. | due process A process in which laws are well known and understood and there is an ability to appeal to higher authorities to ensure that laws are applied correctly. |
| Gantt chart Visually representants the timing, duration, and resource requirements of project tasks. | Gantt chart Visually representants the timing, duration, and resource requirements of project tasks. |
| geoadvertising services Delivering ads to users based on their GPS location | geoadvertising services Delivering ads to users based on their GPS location |
| green computing (green IT) Refers to practices and technologies for designing, manufacturing, using, and disposing of computers, servers, and associated devices and etc. | green computing (green IT) Refers topractices and technologies for designing, manufacturing, using, and disposing of computers, servers, and associated devices such as monitors, printers, and etc |
| Hadoop Open source software framework that enables distributed parallel processing of huge amounts of data across many inexpensive computers. | Hadoop Open source software framework that enables distributed parallel processing of huge amounts of data across many inexpensive computers. |
| hubs Very simple devices that connect network components, sending a packet of data to all other connected devices. | hubs Very simple devices that connect network components, sending a packet of data to all other connected devices. |
| hybrid cloud Computing model where firms use both their own IT infrastructure and also public cloud computing services. | hybrid cloud Computing model where firms use both their own IT infrastructure and also public cloud computing services. |
| Hypertext Markup Language (HTML) Page description language for creating web pages. | Hypertext Markup Language (HTML) Page description language for creating web pages. |
| Hypertext Transfer Protocol (HTTP) The communications standard used to transfer pages on the web. Defines how messages are formatted and transmitted. | Hypertext Transfer Protocol (HTTP) The communications standard used to transfer pages on the web. Defines how messages are formatted and transmitted. |
| Internet Global network of networks using universal standards to connect millions of different networks. | Internet Global network of networks using universal standards to connect millions of different networks. |
| Internet of Things Pervasive web in which each object or machine has a unique identity and is able to use the Internet to link with other machines or send data. Also known as the Industrial Internet. | Internet of Things Pervasive web in which each object or machine has a unique identity and is able to use the Internet to link with other machines or send data. Also known as the Industrial Internet. |
| Internet Protocol (IP) address Four-part numeric address indicating a unique computer location on the Internet. | Internet Protocol (IP) address Four-part numeric address indicating a unique computer location on the Internet. |
| Internet service provider (ISP) A commercial organization with a permanent connection to the Internet that sells temporary connections to subscribers. | Internet service provider (ISP) A commercial organization with a permanent connection to the Internet that sells temporary connections to subscribers. |
| intranet An internal network based on Internet and World Wide Web technology and standards. | intranet An internal network based on Internet and World Wide Web technology and standards. |
| iOS Operating system for the Apple iPad, iPhone, and iPod Touch. | iOS Operating system for the Apple iPad, iPhone, and iPod Touch. |
| knowledge management The set of processes developed in an organization to create, gather, store, maintain, and disseminate the firm’s knowledge. | knowledge management The set of processes developed in an organization to create, gather, store, maintain, and disseminate the firm’s knowledge. |
| knowledge management systems Systems that support the creation, capture, storage, and dissemination of firm expertise and knowledge. | knowledge management systems Systems that support the creation, capture, storage, and dissemination of firm expertise and knowledge. |
| local area network (LAN) A telecommunications network that requires its own dedicated channels and that encompasses a limited distance, usually one building or several buildings in close proximity. | local area network (LAN) A telecommunications network that requires its own dedicated channels and that encompasses a limited distance, usually one building or several buildings in close proximity. |
| mainframe Largest category of computer, used for major business processing. | mainframe Largest category of computer, used for major business processing. |
| management information systems (MIS) Specific category of information system providing reports on organizational performance to help middle management monitor and control the business. | management information systems (MIS) Specific category of information system providing reports on organizational performance to help middle management monitor and control the business. |
| metropolitan area network (MAN) Network that spans a metropolitan area, usually a city and its major suburbs. Its geographic scope falls between a WAN and a LAN. | metropolitan area network (MAN) Network that spans a metropolitan area, usually a city and its major suburbs. Its geographic scope falls between a WAN and a LAN. |
| network The linking of two or more computers to share data or resources, such as a printer. | network The linking of two or more computers to share data or resources, such as a printer. |
| pharming Phishing technique that redirects users to a bogus web page, even when an individual enters the correct web page address. | pharming Phishing technique that redirects users to a bogus web page, even when an individual enters the correct web page address. |
| phishing Form of spoofing involving setting up fake websites or sending email messages that resemble those of legitimate businesses that ask users for confidential personal data. | phishing Form of spoofing involving setting up fake websites or sending email messages that resemble those of legitimate businesses that ask users for confidential personal data. |
| Six Sigma A specific measure of quality, representing 3.4 defects per million opportunities; used to designate a set of methodologies and techniques for improving quality and reducing costs. | Six Sigma A specific measure of quality, representing 3.4 defects per million opportunities; used to designate a set of methodologies and techniques for improving quality and reducing costs. |
| social CRM Tools enabling a business to link customer conversatins, data, and relationships from social networking sites to CRM processes. | social CRM Tools enabling a business to link customer conversatins, data, and relationships from social networking sites to CRM processes. |
| spoofing Tricking or deceiving computer systems or other computer users by hiding one’s identity or faking the identity of another user on the Internet. | spoofing Tricking or deceiving computer systems or other computer users by hiding one’s identity or faking the identity of another user on the Internet. |
| transaction processing systems (TPS) Computerized systems that perform and record the daily routine transactions necessary to conduct the business; they serve the organization’s operational level. | transaction processing systems (TPS) Computerized systems that perform and record the daily routine transactions necessary to conduct the business; they serve the organization’s operational level. |
| virtual private network (VPN) A secure connection between two points across the Internet to transmit corporate data. Provides a low-cost alternative to a private network. | virtual private network (VPN) A secure connection between two points across the Internet to transmit corporate data. Provides a low-cost alternative to a private network. |
| Voice over IP (VoIP) Facilities for managing the delivery of voice information using the Internet Protocol (IP). | Voice over IP (VoIP) Facilities for managing the delivery of voice information using the Internet Protocol (IP). |
| web browser An easy-to-use softwsare tool for accessing the World Wide Web and the Internet. | web browser An easy-to-use softwsare tool for accessing the World Wide Web and the Internet. |
| website All of the World Wide Web pages maintained by an organization or an individual. | website All of the World Wide Web pages maintained by an organization or an individual. |
| Wi-Fi Stands for “wireless fidelity” and refers to the 802.11 family of wireless networking standards. | Wi-Fi Stands for “wireless fidelity” and refers to the 802.11 family of wireless networking standards. |
| wide area network (WAN) Telecommunications network that spans a large geographical distance. May consist of a variety of cable, satellite, and microwave technologies. | wide area network (WAN) Telecommunications network that spans a large geographical distance. May consist of a variety of cable, satellite, and microwave technologies. |
| wiki Collaborative website where visitors can add, delete, or modify content, including the work of previous authors. | wiki Collaborative website where visitors can add, delete, or modify content, including the work of previous authors. |
| World Wide Web A system with universally accepted standards for storing, retrieving, formatting, and displaying information in a networked environment. | World Wide Web A system with universally accepted standards for storing, retrieving, formatting, and displaying information in a networked environment. |
| Microsoft Windows Server and Linux are the most widely used network operating systems. | Microsoft Windows Server and Linux are the most widely used network operating systems. |
| switch has more intelligence than a hub and can filter and forward data to a specified destination on the network. | switch has more intelligence than a hub and can filter and forward data to a specified destination on the network. |
| supply chain management systems Information systems that automate the flow of information between a firm and its suppliers in order to optimize the planning, sourcing, manufacturing, and delivery of products and services. | supply chain management systems Information systems that automate the flow of information between a firm and its suppliers in order to optimize the planning, sourcing, manufacturing, and delivery of products and services. |
| executive support systems (ESS) Information systems at the organization’s strategic level designed to address unstructured decision making through advanced graphics and communications. | executive support systems (ESS) Information systems at the organization’s strategic level designed to address unstructured decision making through advanced graphics and communications. |
| decision-support systems (DSS) Information systems at the organization’s management level that combine data and sophisticated analytical models or data analysis tools to support semi structured and unstructured decision making. | decision-support systems (DSS) Information systems at the organization’s management level that combine data and sophisticated analytical models or data analysis tools to support semi structured and unstructured decision making. |
| customer relationship management (CRM) Business and technology discipline that uses information systems to coordinate all of the business processes surrounding the firm’s interactions with its customers in sales, marketing, and service. | customer relationship management (CRM) Business and technology discipline that uses information systems to coordinate all of the business processes surrounding the firm’s interactions with its customers in sales, marketing, and service. |
| enterprise systems Integrated enterprise-wide information systems that coordinate key internal processes of the firm. | enterprise systems Integrated enterprise-wide information systems that coordinate key internal processes of the firm. |
| instant messaging Chat service that allows participants to create their own private chat channels so that a person can be alerted whenever someone on his or her private list is online to initiate a chat session with that particular individual | instant messaging Chat service that allows participants to create their own private chat channels so that a person can be alerted whenever someone on his or her private list is online to initiate a chat session with that particular individual |
| Linux Reliable and compactly designed operating system that is an offshoot of UNIX and that can run on many different hardware platforms and is available free or at very low cost. Used as alternative to UNIX. | Linux Reliable and compactly designed operating system that is an offshoot of UNIX and that can run on many different hardware platforms and is available free or at very low cost. Used as alternative to UNIX. |
| value chain model Model that highlights the primary or support activities that add a margin of value to a firm’s products or services where information systems can best be applied to achieve a competitive advantage. | value chain model Model that highlights the primary or support activities that add a margin of value to a firm’s products or services where information systems can best be applied to achieve a competitive advantage. |
| software as a service (SaaS) Services for delivering and providing access to software remotely as a web-based service. | software as a service (SaaS) Services for delivering and providing access to software remotely as a web-based service. |
| Mozilla Firefox, or simply Firefox, is a free and open-source[12] web browser developed by the Mozilla Foundation and its subsidiary, the Mozilla Corporation. | Mozilla Firefox, or simply Firefox, is a free and open-source[12] web browser developed by the Mozilla Foundation and its subsidiary, the Mozilla Corporation. |
| Rapid Application Development (RAD) Process for developing systems in a very short time period by using prototyping, state-of-the-art software tools and close teamwork among users and systems specialists. | Rapid Application Development (RAD) Process for developing systems in a very short time period by using prototyping, state-of-the-art software tools and close teamwork among users and systems specialists. |
| drill down The ability to move from summary data to lower and lower levels of detail. | drill down The ability to move from summary data to lower and lower levels of detail. |
| ISO/IEC 27001 is a standard that specifies the requirements for establishing, implementing, maintaining and improving an information security management system (ISMS) | ISO/IEC 27001 is a standard that specifies the requirements for establishing, implementing, maintaining and improving an information security management system (ISMS) |
| HIPAA Law outlining rules for medical security, privacy, and the management of healthcare records. | HIPAA Law outlining rules for medical security, privacy, and the management of healthcare records. |
| ISO 9001 is an international standard for a quality management system (QMS) — a set of processes, documents, and responsibilities an organization uses to ensure a product or service meets customer expectations and industry standards and regulations. | ISO 9001 is an international standard for a quality management system (QMS) — a set of processes, documents, and responsibilities an organization uses to ensure a product or service meets customer expectations and industry standards and regulations. |
| IEEE 802 is a set of networking standards developed by the Institute of Electrical and Electronics Engineers (IEEE) that defines how devices communicate in local area networks (LANs), metropolitan area networks (MANs), and personal area networks (PANs). | IEEE 802 is a set of networking standards developed by the Institute of Electrical and Electronics Engineers (IEEE) that defines how devices communicate in local area networks (LANs), metropolitan area networks (MANs), and personal area networks (PANs). |
| The NIST Cybersecurity Framework (CSF) is a set of voluntary guidelines developed by the National Institute of Standards and Technology (NIST) to help organizations manage and mitigate cybersecurity risks. | The NIST Cybersecurity Framework (CSF) is a set of voluntary guidelines developed by the National Institute of Standards and Technology (NIST) to help organizations manage and mitigate cybersecurity risks. |
| The term "end user" is used in the product development process in software engineering, information technology and other technology-related fields. | The term "end user" is used in the product development process in software engineering, information technology and other technology-related fields. |
| The term rapid application development (RAD) refers to the process of creating workable systems in a very short period of time with some flexibility to adapt as a project evolves. | The term rapid application development (RAD) refers to the process of creating workable systems in a very short period of time with some flexibility to adapt as a project evolves. |
| joint application design (JAD) is used to accelerate the generation of info require and to develop the initial systems design. JAD brings end users and information systems specialists together in an interactive session to discuss the system’s design. | joint application design (JAD) is used to accelerate the generation of info require and to develop the initial systems design. JAD brings end users and information systems specialists together in an interactive session to discuss the system’s design. |
| Agile development focuses on rapid delivery of working software by breaking a large project into a series of small subprojects that are completed in short periods of time using iteration, continuous feedback, and ongoing user involvement. | Agile development focuses on rapid delivery of working software by breaking a large project into a series of small subprojects that are completed in short periods of time using iteration, continuous feedback, and ongoing user involvement. |
| web server will serve a web page to a client in response to a request for service. Web server software is responsible for locating and managing stored web pages. | web server will serve a web page to a client in response to a request for service. Web server software is responsible for locating and managing stored web pages. |
| Application server software handles all application operations between a user and an organization’s back-end business systems. | Application server software handles all application operations between a user and an organization’s back-end business systems. |
| cloud computing Model of computing in which computer processing, storage, software, and other services are provided as a shared pool of virtualized resources over a network, primarily the Internet. | cloud computing Model of computing in which computer processing, storage, software, and other services are provided as a shared pool of virtualized resources over a network, primarily the Internet. |
| end users Representatives of departments outside the information systems group for whom applications are developed. | end users Representatives of departments outside the information systems group for whom applications are developed. |
Created by:
chawk69