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3.06 customer

QuestionAnswer
Commission A percentage of the total sale amount paid to the individual or bussines that make the sale
Complaint A customer expression of dissafaction
Goodwill Postive feelings towards a business
Personnel A business employee
Policy A guideline explainng how emmployess are to act and how they are to deal with customer
Procedure The step-by-step process personnel follow in performing a specific task
Profit A business incomr after expense
REPUTATION A business good name
Created by: Sreyes936
 

 



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