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chapter 13
| Question | Answer |
|---|---|
| Conflict | A situation where people think their goals or actions are at odds with each other. |
| Peace | A situation where there’s little hostility or conflict, and people have good relationships. |
| Social Trap | A situation where people harm everyone (including themselves) by focusing only on their own self-interest. |
| Tragedy of the Commons | When people overuse shared resources (like air, water, or land), causing those resources to run out or be ruined. |
| Non-Zero-Sum Games | Situations where both sides can win or lose if they work together or compete, instead of one side winning and the other losing. |
| Mirror-Image Perceptions | When two groups in conflict see themselves as good and the other side as bad or aggressive. |
| Equal-Status Contact | Interaction between people with the same level of status, which can help reduce prejudice. |
| Superordinate Goal | A shared goal that requires cooperation and helps people work together despite their differences. |
| Bargaining | Trying to solve a conflict by negotiating directly with someone. |
| Mediation | Involving a neutral third person to help both sides communicate and find a solution to a conflict. |
| Arbitration | When a neutral third person listens to both sides of a conflict and decides on a solution for them. |
| Integrative Agreements | Solutions that benefit both sides, where everyone feels like they’ve won. |
| GRIT | A method for reducing tensions between groups by offering small, peaceful actions in hopes that the other side will do the same. |