Pioneer in quality control, known as "father of statistical quality control."

Developed control charts for analyzing process output.

Influenced W. Edwards Deming and Joseph Juran.

Taught in Japan post-World War II, contributing to quality improvement.

Deming Prize established in 1951 for firms excelling in quality management.

Gained recognition in the U.S. in the late 20th century.

Emphasized the system's role in inefficiency.

Presented 14 points for achieving quality.

Taught Japanese manufacturers to improve quality.

Viewed quality as fitness-for-use.

Noted that 80% of quality defects are management controllable.

Defined quality management trilogy: planning, control, improvement.

Emphasized continual improvement.

Advanced "cost of nonconformance" approach.

Recognized quality as a "total field" defined by the customer.

Developed zero defects concept.

Promoted "Do it right the first time."

Opposed the notion of inevitable defects.

Quality-is-free concept: quality efforts reduce costs.

Influenced by Deming and Juran.

Contributions include cause-and-effect diagram for problem solving.

Contributions include quality circles.

Emphasized the internal customer within the organization.

Known for Taguchi loss function, assessing the cost of poor quality.

Stressed the societal cost of poor quality.

Taiichi Ohno and Shigeo Shingo

Developed kaizen philosophy for continuous improvement at Toyota.

Taiichi Ohno and Shigeo Shingo

Continuous improvement is a hallmark of successful quality management.

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Question	Answer
Walter Shewhart	Pioneer in quality control, known as "father of statistical quality control."
Walter Shewhart	Developed control charts for analyzing process output.
Walter Shewhart	Influenced W. Edwards Deming and Joseph Juran.
W. Edwards Deming	Taught in Japan post-World War II, contributing to quality improvement.
W. Edwards Deming	Deming Prize established in 1951 for firms excelling in quality management.
W. Edwards Deming	Gained recognition in the U.S. in the late 20th century.
W. Edwards Deming	Emphasized the system's role in inefficiency.
W. Edwards Deming	Presented 14 points for achieving quality.
W. Edwards Deming	Introduced profound knowledge.
W. Edwards Deming	Advocated reducing variation.
Joseph M. Juran	Taught Japanese manufacturers to improve quality.
Joseph M. Juran	Viewed quality as fitness-for-use.
Joseph M. Juran	Noted that 80% of quality defects are management controllable.
Joseph M. Juran	Defined quality management trilogy: planning, control, improvement.
Joseph M. Juran	Emphasized continual improvement.
Joseph M. Juran	Measured the cost of quality.
Armand Feigenbaum	Advanced "cost of nonconformance" approach.
Armand Feigenbaum	Recognized quality as a "total field" defined by the customer.
Philip B. Crosby	Developed zero defects concept.
Philip B. Crosby	Promoted "Do it right the first time."
Philip B. Crosby	Advocated for prevention.
Philip B. Crosby	Opposed the notion of inevitable defects.
Philip B. Crosby	Quality-is-free concept: quality efforts reduce costs.
Kaoru Ishikawa	Influenced by Deming and Juran.
Kaoru Ishikawa	Contributions include cause-and-effect diagram for problem solving.
Kaoru Ishikawa	Contributions include quality circles.
Kaoru Ishikawa	Emphasized the internal customer within the organization.
Genichi Taguchi	Known for Taguchi loss function, assessing the cost of poor quality.
Genichi Taguchi	Stressed the societal cost of poor quality.
Taiichi Ohno and Shigeo Shingo	Developed kaizen philosophy for continuous improvement at Toyota.
Taiichi Ohno and Shigeo Shingo	Continuous improvement is a hallmark of successful quality management.

Created by: romulols

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