click below
click below
Normal Size Small Size show me how
CH11
mkt ch 11
| Question | Answer |
|---|---|
| channel of distribution | process and partners the move a product from the producer to the customer |
| channel intermediaries | independent businesses that act as a link between manufacturers and end consumer use brokers and agents in marketing |
| Distribution channels | Provide time, place, and possession utility - Provide logistics and/or physical distribution - Create efficiencies by reducing the number of transactions |
| Distributors | have business relationship with manufacturers becomes manufacturers direct point of contact |
| Wholesalers | buy merchandise in large quantities from manufacturers, process, and store that merchandise and sell it to retailers |
| Disintermediation | at risk if they fail to provide unique value |
| Choice of channel relationships | conventional vs vertical vs horizontal marketing system |
| Vertical marketing systems | Administered, contractual, corporate |
| Administered VMS | Independent channel members voluntarily work together due to power of a dominant channel member |
| Contractual VMS | Channel member cooperation enforced by contracts that spell out rights and responsibilities of each member. (e.g., franchising) |
| Corporate VMS | A single firm owns manufacturing, wholesaling, and retailing operations. (e.g., Apple) |
| Horizontal Marketing System | Two or more firms at the same channel level agree to work together to get their product to the customer. |
| intensive distribution | Maximize coverage by selling through as many outlets as possible |
| Selective distribution | Seeks to strike a balance between intensive and exclusive distribution |
| Exclusive distribution | Limit distribution to a single outlet in a particular region. |
| Logistics | process of designing, managing, and improving the movement of products through asupply chain. • Inbound (e.g., raw materials, parts, components, and supplies) • Outbound (e.g., finished products |
| Reverse Logistics | includes product returns, recycling and material reuse, and waste disposal |
| 5 Functions of Logistics | inventory control, order processing, warehousing, materials handling, transportation |
| B2B Markets | manufacturers and producers, resellers (retailers and wholesalers) , others (government, non profit) |
| Inelastic demand | occurs when changes in price have little or no effect on quantity sought |
| Fluctuating demand | when small changes in consumer demand create large changes in business demand. • E.g., rising fuel price → cancelling vacations → airlines |
| Joint demand | occurs for two or more goods that are used together to create a product |
| Business Buying Situations | degree of effort a firm needs to collect information and make a business-related purchasing decision straight rebuy, modified rebuy, new-task buy |