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CH11

mkt ch 11

QuestionAnswer
channel of distribution process and partners the move a product from the producer to the customer
channel intermediaries independent businesses that act as a link between manufacturers and end consumer use brokers and agents in marketing
Distribution channels Provide time, place, and possession utility - Provide logistics and/or physical distribution - Create efficiencies by reducing the number of transactions
Distributors have business relationship with manufacturers becomes manufacturers direct point of contact
Wholesalers buy merchandise in large quantities from manufacturers, process, and store that merchandise and sell it to retailers
Disintermediation at risk if they fail to provide unique value
Choice of channel relationships conventional vs vertical vs horizontal marketing system
Vertical marketing systems Administered, contractual, corporate
Administered VMS Independent channel members voluntarily work together due to power of a dominant channel member
Contractual VMS Channel member cooperation enforced by contracts that spell out rights and responsibilities of each member. (e.g., franchising)
Corporate VMS A single firm owns manufacturing, wholesaling, and retailing operations. (e.g., Apple)
Horizontal Marketing System Two or more firms at the same channel level agree to work together to get their product to the customer.
intensive distribution Maximize coverage by selling through as many outlets as possible
Selective distribution Seeks to strike a balance between intensive and exclusive distribution
Exclusive distribution Limit distribution to a single outlet in a particular region.
Logistics process of designing, managing, and improving the movement of products through asupply chain. • Inbound (e.g., raw materials, parts, components, and supplies) • Outbound (e.g., finished products
Reverse Logistics includes product returns, recycling and material reuse, and waste disposal
5 Functions of Logistics inventory control, order processing, warehousing, materials handling, transportation
B2B Markets manufacturers and producers, resellers (retailers and wholesalers) , others (government, non profit)
Inelastic demand occurs when changes in price have little or no effect on quantity sought
Fluctuating demand when small changes in consumer demand create large changes in business demand. • E.g., rising fuel price → cancelling vacations → airlines
Joint demand occurs for two or more goods that are used together to create a product
Business Buying Situations degree of effort a firm needs to collect information and make a business-related purchasing decision straight rebuy, modified rebuy, new-task buy
Created by: user-1879979
 

 



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