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DECA 91-105
| Question | Answer |
|---|---|
| Indirect Distribution | channel of distribution in which goods and services move from the producer to the channel members and then to consumers or industrial users |
| Slack Resources | resources that go above and beyond what is needed to run the business |
| Competitive Aggression | striving to win scarce customer dollars |
| Organizational Learning | strategy that seeks to strengthen an organization by bringing employees together as well as by empowering them as individuals |
| Operations Management | process of planning, controlling, and monitoring the day-to-day activities required for continued business functioning |
| Information Management | process of accessing, processing, maintaining, evaluating, and disseminating knowledge, facts, or data for the purpose of assisting business decision making |
| Touch Points | all of the opportunities that a company has to connect with its customers and reinforce its brand value |
| Brand Promise | company's agreement, spoken or unspoken, with customers that it will consistently meet their expectations and deliver on its brand characteristics and values |
| Statute | a law |
| Procedural Due Process | individuals and businesses who are sued or charged with a crime have the opportunity to present evidence on their behalf before a court can impose a penalty |
| Substantive Due Process | ensure that the government does not take away our fundamental rights |
| The Takings Clause | requires the U.S. government to pay a fair price for any private property that it takes for public use |
| Sovereign Immunity | protects a federal government from lawsuits brought against it in foreign courts |
| Appropriation | involves a business or person who uses—without permission—another person's name, likeness, and other unique characteristics for the benefit or gain of the user |
| Wrongful Interference | predatory behavior undertaken by a business to draw either customers or employees away from a competitor |