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SW Terms
Terms
| Question | Answer |
|---|---|
| A/C | Aircraft |
| ABA | Able-bodied Assistant |
| AFT | The rear portion of the aircraft |
| APU | Auxiliary Power Unit |
| ATC | Air Traffic Control |
| AED | Automated External Defibrillator |
| BLND | Blind |
| CAPT | Captai |
| CARE | Care-for Emergency use only |
| CENT | 99+ (older than 99 years old) |
| CHILD | Child |
| CISM | Critical Incident Stress Management |
| CPJS | Cockpit Jumpseat |
| CREW | Deadhead Crew |
| CRO | Complaint Resolution Official |
| CRM | Crew Resource Management |
| CRS | Child Restraint System |
| CS&S | Customer Support and Services |
| CSA | Customer Service Agent |
| CSS | Customer Service Supervisor |
| CWA | Crew Web Access |
| D/H | Deadhead |
| DEAF | Deaf |
| DEPA | Deportee Escorted |
| DEPU | Deportee Unescorted |
| DOT | Department of Transportation |
| DPNA | Disabled Passenger Needing Assistance |
| EAP | Employee Assistance Program |
| EMK | Emergency Medical Kit |
| ERBD | Early Bird |
| ETA | Estimate Time of Arrival |
| ETD | Estimated Time of Departure |
| EXST | Extra Seat |
| F/A (or FA) | Flight Attendant |
| FAA | Federal Aviation Administration |
| FAK | First Aid Kit |
| FAM | Federal Air Marshal |
| FAR | Federal Aviation Regulation |
| FEDS | Federal Employee |
| FFDO | Federal Flight Deck Officer |
| F/O (or FO) | First Officer |
| FTR | Failure to report |
| FWD | Forward (a portion of the aircraft) |
| GSC | Ground Security Coordinator |
| GNDU | Undisclosed Gender |
| GNDX | Unspecified Gender |
| Hazmat | Hazardous Materials |
| HazCom | Hazard Communication |
| IEFB | Inflight Electronic Flight Bag |
| IIOTG | Inflight Info on the Go |
| INAD | Inadmissible Passenger |
| INFT | Infant |
| Inop | Inoperative |
| IR | Irregularity Report |
| ISC | Inflight Security Coordinator |
| JPST | Jumpseat |
| LAV | Lavatory |
| LEO | Law Enforcement Officer |
| LRBL | Least Risk Bomb Location |
| MAAS | Meet and Assist |
| MBL | Might Be Late |
| MX | Maintenance |
| N/S | No Show |
| NRSA | Nonrevenue Space Available |
| OE | Operating Experience |
| OHB | Overhead Bin |
| Ops Agent | Operations Agent |
| Ops | Operations |
| OTHS | Other Notes |
| OWWE | Overwing Window Exit |
| PA | Public Announcement |
| P.A.W.S. | Pets Are Welcome on Southwest |
| PAX or PX | Passenger |
| PBE/Smoke Hood | Protective Breathing Equipment |
| PED | Portable Electronic Device |
| PETC | Pet in Cabin |
| PIC | Pilot In Command |
| PNUT | Peanut Dust Allergy |
| POB | Portable Oxygen Bottle |
| POS | Positively Outrageous Service |
| PPOC | Portable Oxygen Concentrator |
| PRBD | Preboard Eligible |
| Provo | Provisioning |
| PSU | Passenger Service Unit |
| PTK | Passenger Transfer Kit |
| RT (or R/T) | Recurrent Training |
| Ramper | Ramp Agent |
| RBF | Read Before Fly |
| RON | Remain Overnight |
| STOA | Other Airline Staff |
| SVAN | Service Animal |
| TSA | Transportation Security Administration |
| TWU | Transport Workers Union |
| UM | Unaccompanied Minor |
| UMNR | Unaccompanied Minor |
| UTC | Unavailable to Contact |
| VSEP | Voluntary Separation |
| VISF | Cuba Visa |
| VNDR | Vendor – Cuba Only |
| WCBS | Customer's Dry Cell Wheelchair |
| WCBW | Customer’s Wet Cell Wheelchair |
| WCHC | Wheelchair to Seat Request (Lift) |
| WCHR | Wheelchair to A/C door request |
| WCLB | Customer’s Lithium Battery Wheelchair |
| WCMP | Customer’s Manual Wheelchair |
| WEAP | Officer with a weapon onboard |
| WKDG | Working Dog (LEO, Search & Rescue, Military) |
| WN | Southwest Airlines |
| WX | Weather |
| YPTA | Youth Traveler |
| YT | Young Traveler |