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MGMT Exam 3
| Term | Definition |
|---|---|
| Human Resource Management | management of employees in a way that enables them to help a company reach its strategic objectives |
| reasons to have HR | Obtain a pool of potential employees large enough to contain a number of talented prospects, Cost of hiring more employees needs to be more than offset by the additional sales, Recruiting good employees can boost the overall performance |
| Recruitment sources | internet, schools, public/private employment agencies, temporary help agencies, executive search firms |
| Headhunters | search that identifies qualified candidates for executive positions |
| Workforce diversity | differences among employees on such dimensions as gender, age, ethnicity, and race |
| Job description | outline, or summary, or the work to be performed for a particular position |
| Job specification | list of the knowledge, skills, abilities, and other characteristics needed to perform a specific job |
| Behavioral interviews | an approach that assesses the suitability of job candidates based on how they have responded to specific employment-related situations and looks for patterns in past behaviors |
| Validity | extent to which a test assesses true job performance ability |
| Reliability | consistency of a test in measuring job performance ability |
| Employee training | planned efforts to help employees master the knowledge, skills, and behaviors they need to perform their duties |
| Management development | preparations of employees for career advancement through education, job experiences, network development, and performance assessment |
| On-the-job training | instruction at the place of employment, supervised by a professional trainer or experienced employee |
| Job instruction training | systematic, step-by-step method for on-the-job training of nonmanagerial employees |
| Piecework | financial incentive based on number of units produced -> group incentives, team rewards, bonuses, profit-sharing plans |
| Employee benefits | supplements to compensation, designed to be attractive and useful to employees |
| Flexible benefit programs(cafeteria plans) | benefit programs that allow employees to select the types of benefits they wish to receive |
| Co-employment | arrangement to outsource part of personnel management to an organization that handles paperwork and administers benefits for those employees |
| Professional employer organizations(PEOs) | company that sets up co-employment agreements |
| Civil Rights Act | legislation prohibiting discrimination based on race, color, religion, sex, or national orgin |
| Occupational safety and health act | legislation that regulates the safety of workplaces and work practices |
| Fair labor standards act | federal law that establishes a minimum wage and provides for overtime pay |
| Family and medical leave act | legislation that assures employees of unpaid leave for childbirth or other family needs |
| Reasons to work for a small business | opportunities for high-level achievement, job variety and interesting experiences, allows for employees to work more closely with the CEO, can quickly climb the “ladder” |
| Drawbacks of working for a small business | mistakes cannot be hidden and must be absorbed, legal or HR may not be readily available, limited employee benefits can lead to high levels of turnover |
| for a fee of 2-6% of payroll, a PEO will manage a company's employee related matters such as | health benefit programs, workers compensation claims, ensuring payroll tax compliance, processing unemployment insurance claims, filing reports required by government agengies |
| family | group of people bound by a shared history and commitment to share a future together, while supporting the development and well-being of individual members |
| family business | organization in which either the indiviudals who established or acquired the firm or their descendants significantly influence the strategic decisions and life course of the firm |
| owner-managed business | venture operated by a found entrepreneur |
| sibling partnership | business in which children of the founder become owners and managers |
| cousing consortium | business in third and subsequent generation, when children of the siblings take ownership and management positions |
| co-preneurs | couples who own and manage business |
| fmaily retreat | informal family gathering of family members, usually at a remote location, to discuss family business matters |
| family council | organized group of family members who gather periodically to discuss family-related business issues |
| family business constitution | state of principles intended to guide a family firm through times of crisis and change; sometimes called a fmaily creed |
| due diligence | excercise of reasonable care in the evaulation of a business opportunity |
| harvesting | process used by entrepreneurs and investors to recap the value of their investment in a business when they leave it; also known as exiting |
| business broker | professional who assists in the buying and selling of a business |
| Seller financing | financing in which the seller accepts a note(in lieu of cash) from a buyer in partial payment for a business |
| Double Taxation | Taxation of income first as corporate earnings and then a second time as stock holder dividends |
| opportunity cost of funds | rate of return that could be earned on another investment of similar risk |
| As a firm moves towards harvest, two issues of primary importance | the firms selling price, the method of payment when the business is sold |
| IPO / Initiaal Public Offering | occurs when a private firm sells its shares for the first time to the public |
| reasons for going public | enhance business reputation, additional source of capital, public stock can create ongoing interest in the company, public stock is more attractiveto key personnel |
| harvest plan | anticipate the harvest, expect conflict, get good advice, understand what motivates you, what's next? |
| distributing cash flows | paying yourself instead of reinvesting in the business |