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Ordering a product
| Question | Answer |
|---|---|
| Out of stock | The item is unavailable after you place the order. |
| Delayed shipping | The delivery takes longer than promised. |
| Incorrect item sent | You receive a different product than the one ordered. |
| Damaged goods | The product arrives broken or defective. |
| Lost package | The shipment never arrives. |
| Wrong size or color | The item received doesn’t match your selection. |
| Payment issues | The payment fails or is charged incorrectly. |
| Unexpected extra fees | Hidden costs like taxes or delivery fees appear. |
| Incomplete order | Missing parts or accessories. |
| Poor product quality | The product doesn’t meet expectations or description. |