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Customer Service Ex
A2
| Question | Answer |
|---|---|
| I'd like a refund | |
| Oh dear. Can you give me more details? | |
| Don't worry. I'll deal with it now. | |
| I'm sorry to hear that. We'll send you the correct version today. | |
| It's my fault. I'm sorry | |
| It still hasn't arrived. | |
| It's not working again. I'm not very happy about it. | |
| Customer service. How can I help you? | |
| We can offer a replacement. | |
| I'll look into it and get back to you right away. |