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Agency Specific
Agency Specific Decision Making
| Question | Answer |
|---|---|
| True 911 Ab., cell phone, city limits, left vmail | Cancel |
| True 911 Ab., cell phone, city limits, no answer | ATC total of 3 times if still no answer & no vmail cancel the call |
| True 911Ab. from disconnected cell phone (area code 911) | Document the call and close it out. You cannot ATC a disconnected cell phone. |
| True 911 Ab., landline, city limits, left vmail | Continue ATC and leave open for PD to be dispatched because it is a landline (we have a physical address therefore PD must go check) |
| True 911 AB, Landline, city limits, no answer | Continue ATC and leave open for PD to be dispatched because it is a landline (we have a physical address therefore PD must go check) |
| True 911 Ab, landline, city limits, made ctc w/ child | Attempt to speak w/ an adult, if not able to speak w/ an adult, leave the call open for PD to be dispatched |
| An airport alarm can come in via ___________ & ____________ | 1. Daily phone call from Holmes Electric providing the time of activation/restoral (daily testing of system). 2. Received on the Airport Alarm computer throughout the shift |
| You receive a call about a loose/stray/unwanted animal in the area-what is the most appropriate protocol to start the call on? (Primary Discipline) | 105 |
| You receive a call about a dangerous/aggressive animal-the caller is afraid someone may get hurt. | 105 & ACC |
| After finished processing a call for a non-dangerous stray animal (CAD Response: Refer to CCAC) you must do the following: | Change the nature code to ACC and change the agency as needed to CCSO |
| Once finished processing an animal call that involves a dangerous animal/posing threat to humans (CAD Response: 2 Patrol)- You must do the following: | Spawn a "LAW" call for the agency group "CCSO" and classify that call as ACC. Must leave the 105-D-? or 105-C-? as is and spawn the ACC call. Both PD and ACC will respond. |
| An animal has inj. someone, the animal is now confined. The TC appropriately selects to start on Medical Protocol 3 Animal Bites since the animal is confined (not creating a scene safety concern). What must the TC do after processing the medical call? | Spawn a Law 105 call and complete the secondary interrogation. |
| An animal has injured someone, the animal is now confined. What is the most appropriate protocol to start the call on (consider primary discipline policy)? Can you explain why? | 3 |
| Someone has been injured by an animal, the animal is still loose. What protocol do you start the call on (considering primary discipline selection)? Can you explain why? | 105 |
| Someone has been inj. by an animal. The animal is still loose- you correctly start on EPD 105 (considering scene safety and primary discipline selection policy). What is the protocol for the secondary interrogation? | 3 |
| A non-dangerous animal is running loose in the roadway. What is the correct protocol? | 132 |
| This call classification is selected when the situation requires PD response, but is not primarily a Law Enforcement Incident (i.e. medical call where the patient is combative; premise alert indicating PD must be dispatched anytime Fire or EMS responds) | Assist |
| What 'time stamp' is used with a BOLO call to indicate that the information has been disseminated via CAD messaging? | MCT |
| What 'time-stamp' is used to quickly document that the call is an "immediate hang up"? | IMD |
| What 'time-stamp' is used to quickly document that the caller advised they dialed 911 by mistake/in error, etc. | ACD |
| The following is the appropriate format for documenting information for BOLO type calls in CAD notes- what is it? | CYMBALS, RESON, OCC DESC, & DOT |
| What does the acronym CYMBALS stand for? | Color, year, make/model, body style, additional, license, state |
| Immediately after finished processing a BOLO the TC must ______________ | Send via MCT to all using CAD messaging |
| After you disseminate a BOLO via MCT to "ALL" what must the TC do? | document the call using the "MCT" time stamp and leave the call open (dispatch will run & paste the license plate information in the CAD notes) |
| The caller tells you or you can infer that they are purposely following a vehicle. What must you immediately instruct the caller to do? | Stop following for yours and others safety. |
| Immediately after documenting a "Call In" call, the TC must ____________. | Delay the call for the next available business day. |
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user-1972112