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coms test3
| Question | Answer |
|---|---|
| Ch. 9 | Sections of an outline: pt.1 (2) | Introduction • A (attention getter) • B (thesis statement) :States central idea • C (preview statement) : lists main points Main body section #1-3 • A (content) : • B (content + evidence, ends with transition sentence ) |
| Sections of an outline: pt.2 (1) | Conclusion • A (summary) • B (final thoughts) |
| Attention Getters (6) | - Share an important statistic - Use a catchy quote - Narrate personal experience - Tell a story - Explain a phrase/lesson related to the topic - Ask rhetorical question to audience (or show of hands) |
| Conclusion (3) | - Summarize - Leave audience w/ something to think about - Use a catchy final phrase, quote, or interesting stat, or story, etc. |
| 5 Organizational Patterns pt.1 (3) | - Chronological - Cause-effect/Effect-cause - Problem / Solution |
| 5 Organizational Patterns pt.2 (2) | Categories - (Discuss aspects of subject, such as sales, profit, cost, investment, etc.) Spatial - (Discuss objects from left/right, top/bottom, outside/inside) ex: digestive system could describe how food travels from mouth to stomach |
| What are the organizational strategies for a persuasive message? (4) | - Cause–effect or effect–cause structure - Problem–solution structure - comparative advantage approach, where the speaker compares multiple possible solutions + demonstrates why their proposal is the best - rely heavily on motivation |
| What is AIDA? AIDA ( Attention – Interest – Desire – Action) originally developed for advertising The Four Steps: (4) | 1. Attention: Gain audience attention 2. Interest: Build engagement by saying why issue matters or how it affects audience 3. Desire: Create want for change 4. Action: End with a clear call to action — specific steps the audience can take immediately. |
| Why AIDA Important: (2) - mirrors how people process persuasive messages — captures attention, builds emotional +logical engagement, + leads them to act - helps organize presentation that feels clear, motivational, + audience-centered | |
| What is Monroe’s Motivated Sequence? - Developed by Alan H. Monroe in 1935, from awareness of a problem to taking action 5 steps pt.1 (2) | 1. Attention (Make audience aware of problem+ why it matters) 2. Need (need to address the topic) (Add evidence) 3. Satisfaction (Propose solution to prob + how ) 4. Visualization (what they will gain) 5. Action |
| Why Monroe’s Motivated Sequence is Important: (3) - uses logic +emotion to inspire audiences to act. - helps speakers move beyond simply telling an audience what’s wrong — instead, it motivates them to become part of the solution. | |
| (Chapter 11) Lab Reports (4) | - Purpose: Document procedures and results - Audience: Colleagues or peers - Structure: varies by field - Emphasis on reproducibility and clarity |
| Introduction to Proposals (3) | - Purpose: Persuade reader to take action - Common in grant-driven and technical fields - Must demonstrate value, qualifications, and benefits |
| Types of Proposals (4) | - Solicited: Requested via RFP, RFQ, or IFB - Unsolicited: Initiated by the writer - Internal: Within the same organization - External: Sent to outside entities |
| Common written reports utilized in technical fields types include: (2) pt.1 | Progress Reports: Give project updates to supervisors or clients, describing work completed, work in progress, and remaining tasks. Lab Reports: Record research methods, experimental procedures, results, and limitations. |
| Common written reports utilized in technical fields types include: (2) pt.2 | Incident Reports: Document unexpected events such as accidents, malfunctions, or safety issues. Evaluation Reports: Review performance or outcomes, often assessing employees, systems, or processes. |
| How common written reports utilized in technical fields Differ: Each report type differs in scope and intent: (4) | - A progress report measures ongoing performance - A lab report shares scientific data and results - An incident report records factual details for accountability - An evaluation report interprets or assesses performance |
| What are the different types of sections for reports? What is most important for each? Progress Reports | Progress Reports - sect: Sum , intro, Project Status, Concl - important: Clear progress tracking—what’s done/issues |
| What are the different types of sections for reports? What is most important for each? Lab Reports | Lab Reports - Sections: Title, Abstract, Methods, Results, Discussion, Conclusion (varies by field). - Most important: Accurate data recording so experiments can be replicated. |
| What are the different types of sections for reports? What is most important for each? Incident Reports | Incident Reports - Sections: Description of event, time/date/location, individuals involved, immediate actions. - Most important: Factual accuracy and detail to avoid liability issues. |
| What are the different types of sections for reports? What is most important for each? Evaluation Reports | Evaluation Reports - Sections: Purpose, Criteria, Evaluation Findings, Recommendations. - Most important: Objective analysis supported by evidence. |
| Informational reports vs. proposals (4) | - REPORTS = INFORMATIVE; - PROPOSALS = PERSUASIVE - BOTH REQUIRE CLEAR STRUCTURE AND PURPOSE - ESSENTIAL TOOLS FOR PROFESSIONAL COMMUNICATION |
| Structure of Progress Reports (4) Most important: Organization, clarity, + factual accuracy—so supervisors or readers can easily understand project standing. | - Summary: Overview of tasks and status - Introduction: Project purpose, scope, and timeline - Project Status: Completed, ongoing, and pending work - Conclusion + references : Overall assessment and next steps |
| Common Proposal Sections (5) Most important: - Clearly show problem, solution, and benefits. - Maintain persuasive tone + logical organization | - Executive Summary - Intro/Background (Defines problem +why proposal is needed) - Project Description (project will be carried out, benefits,) - Market Analysis - Credentials, Timeline, Marketing Plan , Budget, Conclusion , References |
| (Ch. 12) What is the importance/role of a résumé? (4) | - convince an employer that you are qualified - Quantifies achievements - Demonstrates writing +communication skills - Proves value to past employers + shows what you can do for future ones |
| What is the importance/role of a cover letter? provides an opportunity to persuade the employer to review your résumé more carefully. It explains why you are applying and how you fit the position and company. | |
| How do you create effective résumés and cover letter documents? | = Target your résumé to the specific job posting. Avoid generic documents. - Use action verbs - In your cover letter, balance what you offer (skills, results) with what you seek (interest in the company). |
| Resume should includeL | = Education: - Experience - Contact information: Name, phone number, professional email address, and LinkedIn profile. |
| Résumé Info & Formatting (9) • Include education, experience, skills, achievments • Provide detailed information on past employment and experience • One page max • Break info into small pieces that can be easily read and retained | • Use a standard, easy to read type font Do not use colored paper, colored text, or shading • Put name on 1st line • Do not include a photo • Use professional email addresses you check regularly |
| Résumé: Important Considerations (6) (3) | • Online presence via successfully prepared written document • Quantify accomplishments • Show your command of the written word |
| Résumé: Important Considerations (6) (pt.2 (3) | • Highlight important facts • Explain what you wish to do for your future employer • Provide details about your skills |
| Give and Take Approach (5) | • Indicate what you will gain out of the position • Experience • Certain Skill • Explain what the company will gain by hiring you • Knowledge based on education |
| Types of Résumés (3) | o Reverse-chronological - experiences from most new to old - Best for continuous work or education history o Functional - Organized by skills instead of dates - for employment gaps or career changes o Combination (Most common +flexible style) |
| Goals of a Cover Letter (7) (3) pt.1 | • Get the attention of prospective employer • Set you apart from any possible competition • Identify position in which you are interested |
| Goals of a Cover Letter (7) (4) pt.2 | • Specify how you learned about position or company • Present highlights of your skills + accomplishments • Reflect your genuine interest in the company and the position • Use clear, easy-to-read, correct language |
| What are the proper job search techniques? pt.1 (3) Networking and professional communication are key | - Building relationships w/ classmates + colleagues - Asking instructors or program coordinators for advice - Networking at career fairs + professional conferences |
| What are the proper job search techniques? pt.2 (3) Networking and professional communication are key | - Visiting company websites + applying directly - Create LinkedIn profile to connect w/ recruiters - Using job search engines |
| Preparing for an Interview (3) pt.1 | • Research company + position • Anticipate questions • Answer questions by providing examples |
| Preparing for an Interview (4) pt.2 | • Rehearse by mock interviews • Plan your attire • Show up early in order to be on time • Assess the employer by asking questions |
| What are at least 7 common interview questions? According to the Harvard Business Review (2021): (Other common ones include: “What are your salary expectations?” and “Why should we hire you?”) | - Could you tell me about yourself and describe your background briefly? - How did you hear about this position? - What type of work environment do you prefer? |
| What are at least 7 common interview questions? According to the Harvard Business Review (2021): | - How do you handle pressure or stressful situations? - Do you prefer working alone or in a team? - How do you stay organized when managing multiple projects? - What did you do last year to improve your knowledge in this field? |
| Illegal Interview Questions (10) pt.1 (5) | - Are you biracial/pregnant/ married/ US citizen? - Have you ever been arrested? - Do you plan to have children within the next year? - Do you attend church? - What languages do you speak at home? |
| Illegal Interview Questions (10) pt.2 (5) | - I hear an accent. Where are you from? - How many children do you have? - Who takes care of your kids when you are at work? - Is your spouse currently employed? - List the medications you are currently taking |
| (Ch. 13) What is Plagiarism? (3) | - Using someone else's words, thoughts, or ideas without credit - Seen as intellectual theft - Undermines credibility and academic integrity |
| When to Cite (4) | • When quoting directly • When paraphrasing or summarizing • When using data, images, or ideas from others • When referencing specific facts not considered common knowledge |
| Why Citing Matters (4) | - Demonstrates thorough research - Builds trust with readers - Avoids accusations of plagiarism - Acknowledges original authors |
| Ethical Use of Sources (4) | 1. Be honest and transparent 2. Avoid misrepresenting sources (dont take it out of context) 3. Cite all borrowed material, even if paraphrased 4. Respect intellectual property |
| Primary sources: | These are firsthand accounts or original materials created at the time of the event or by direct observation. Examples: Government documents, interviews, surveys, photographs, datasets, artworks, and novels. |
| Secondary sources: | These analyze, interpret, or discuss information from primary sources. Examples: Scholarly articles, biographies, textbooks, literature reviews, and news commentaries. |
| Quoting vs. Paraphrasing (3) | - Quoting: Using exact words with quotation marks and citation - Paraphrasing: Rewriting in your own words with citation - Both require proper attribution |
| APA Citation Basics - In-text citation: (Author, Year) - Reference list: Full details at the end of the document - Example: In-text: (Smith, 2020) - Reference: Smith, J. (2020). Title of Book. Publisher. | |
| APA Reference List Rules: Placed at the end of the document. Alphabetized by the author’s last name. Uses hanging indents. Includes author(s), year, title (in sentence case), and publication/source details. | Examples: Book: Author, A. A. (Year). Title of the book: Subtitle if applicable. Publisher. → Example: Clark, M. (2019). Writing for success. Pearson. |
| Journal Article: Author, A. A., & Author, B. B. (Year). Title of the article. Journal Name, Volume(Issue), pages. | → Example: Lee, J., & Gomez, R. (2023). The impact of digital literacy on learning. Journal of Education Studies, 15(2), 112–128. |
| In-Text Citations: One author: (Clark, 2019) Two authors: (Lee & Gomez, 2023) Three or more authors: (Tribble et al., 2002) Institutional author: (Texas A&M University, 2019) No author: (“Down the Line,” 1895) | Example with quotation: “Digital literacy is essential for success” (Lee & Gomez, 2023, p. 115). |
Created by:
Alynna