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Psych 1.7
| Question | Answer |
|---|---|
| Verbal messages can be called the _____ while nonverbal behavior is called the ____ | Verbal messages can be called the context, while nonverbal behavior is the process |
| Double Bind messages are defined as | Mutually contradictory messages, usually given by a person in power. i.e "Boss encourages innovation but penalizes mistakes made during creative attempts" |
| Clarifying techniques include | Paraphrasing restating, reflecting, and exploring |
| Closed ended questions are | Yes or no questions |
| Projective questions usually start with | What if |
| The miracle question is | The goal setting question that helps the patient see what the future would look like if their problem vanished |
| Nontherapeutic techniques include | Excessive questioning, giving approval or disapproval, giving advice, asking why questions, false reassurance, and trying to sell the patient on accepting treatment. |
| Kinesic communication | Nonverbal communication made by body movements, facial expressions |
| Vocal quality is sometimes referred to as | Paralanguage |
| Intimate distance is | 0-18 inches |
| Personal distance is | 18 in to 4 feet |
| social distance is | 4 to 12 feet |
| public distance is | 12 feet or more |
Created by:
nursing2studysets