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Module 3
HSA 6197 Practice Questions
| Question | Answer |
|---|---|
| Which barrier is/are most likely to arise due to misalignment between new health IT workflows and existing culture? Select all that apply. | ✅ Staff resistance in values or norms |
| In the context of HIT governance, which of the following are benefits of a hybrid governance model? Select all that apply. | ✅ Improved alignment between clinical and administrative priorities ✅ Balances enterprise-wide control and local stakeholder input ✅ Prevents duplication and fragmentation of systems |
| Which of the following strategies most effectively address resistance to change during a major EHR implementation? Select all that apply. | ✅ Providing role-based training and ongoing support ✅ Using clinician champions to influence peers. ✅ Establishing open forums and feedback channels. |
| Which techniques help align multidisciplinary teams in complex health IT change initiatives? Select all that apply. | ✅ MoSCoW prioritization frameworks ✅ Joint workflow mapping exercises ✅ Clear decision rights and escalation pathways |
| Which oversight mechanisms improve accountability in large scale digital transformations? Select all that apply. | ✅ Cross-functional governance committee with executive sponsor |
| In a health care system implementing a new EHR, which of the following best illustrates the role of a governance committee in ensuring successful adoption? Select all that apply. | ✅ Establishing decision making frameworks that balance clinical, financial, and IT priorities |
| Which scenarios best illustrate poor change governance? Select all that apply. | ✅ Launching a new documentation system without identifying post-launch ownership |
| Which evaluation metrics should administrators use to assess change management impact? Select all that apply. | ✅ Knowledge assessment scores post training ✅Reduction in documentation time ✅User satisfaction and engagement scores |
| Which of the following responsibilities most accurately reflects the role of the Chief Information Officer (CIO) in healthcare organizations? Select all that apply. | ✅ Serving as the decision maker for technology purchases ✅ Managing operational IT issues while also contributing to long-term planning ✅ Ensuring technology investments align with the organization's strategic goals |
| Which characteristics are most important when selecting change champions? Select all that apply. | ✅Commitment to the initiative is goals ✅Ability to communicate across roles and functions ✅Peer influence within departments. |