Efficiency vs productivity

efficiency means goods produced with lowest possible resources, productivity means ratio of output to input

public vs private sector goals

public seeks to balance operating budgets and comply with gov, private max profits

productivity in HR perspective

ability, motivation, environment

force economic hardship on unions where prevent employees from entering and working

process that leads to efficient and effective generation of product

strategy to enhance organizational efficiency and employee satisfaction

rethinking and redesign of business process to achieve efficiencies

intro assembly lines in manufacturing

labor relations strategy

how employer chooses to manage unionization of employees ranging from acceptance to opposition

3 factors affecting employer labor relations strategy

competitive strategy: how it tries to compete over long term cost leadership: compete based on price differentiation: compete based on unique product

when employer has no unionized workers and wants to remain this way, likely hostile, may use illegal methods, dismiss pro unions or not hire them

union avoidance or substitution

prevent unions using legal means to convince employees they don't need union like matching union pay, union certified here

employer may not want a union but remains neutral, use more collab methods with union

for firm partially unionized where attempt to limit further spread of unions, union not certified yet and want to stop this

attempt to get rid of union like stalling negotiation

high commitment HR strategy

supporting employees to identify with their employers to increase employee efforts to reach goals

high performance work systems

human resourrce key to competitive advantage

progressive discipline

discipline applied becomes greater and greater

other employee relations programs

employee communication, employee recognition programs

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Chapter 4

Question	Answer
Efficiency vs productivity	efficiency means goods produced with lowest possible resources, productivity means ratio of output to input
public vs private sector goals	public seeks to balance operating budgets and comply with gov, private max profits
productivity in HR perspective	ability, motivation, environment
lockout goal	force economic hardship on unions where prevent employees from entering and working
production design	process that leads to efficient and effective generation of product
job design	strategy to enhance organizational efficiency and employee satisfaction
re-engineering	rethinking and redesign of business process to achieve efficiencies
fordism	intro assembly lines in manufacturing
labor relations strategy	how employer chooses to manage unionization of employees ranging from acceptance to opposition
3 factors affecting employer labor relations strategy	competitive strategy: how it tries to compete over long term cost leadership: compete based on price differentiation: compete based on unique product
union opposition	when employer has no unionized workers and wants to remain this way, likely hostile, may use illegal methods, dismiss pro unions or not hire them
true or false: Organization competing in heavily unionized may be less likely to oppose union than those whose competitors all non union	true
union avoidance or substitution	prevent unions using legal means to convince employees they don't need union like matching union pay, union certified here
union acceptance	employer may not want a union but remains neutral, use more collab methods with union
union resistance	for firm partially unionized where attempt to limit further spread of unions, union not certified yet and want to stop this
union removal	attempt to get rid of union like stalling negotiation
high commitment HR strategy	supporting employees to identify with their employers to increase employee efforts to reach goals
high performance work systems	human resourrce key to competitive advantage
progressive discipline	discipline applied becomes greater and greater
employee invovlement groups	meet to resolve issues
other employee relations programs	employee communication, employee recognition programs

Created by: emilysun77

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