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Stack #4541436
| Question | Answer |
|---|---|
| Concurrent vs Sequential Design | Avoids misalignment between product and process design |
| Shortcoming of Modular Design | Requires large upfront planning |
| Earliest Order Penetration | Make-to-Order |
| Process Type by Product Variety | Continuous: Minimal, Assembly Line: Low, Batch: Moderate, Job Shop: High |
| MTS Advantage | Smooth production rate |
| NOT in Product-Service Bundle | Provided Goods |
| Best for Highly Repeatable Service | Provider-routed |
| Number of Couch Combinations | 144 |
| Throughput Ratio (Swing Set) | 70% |
| Swanky: Bar Capacity | 25 orders/hour |
| Swanky: Bottleneck | Kitchen |
| Swanky: System Capacity | 15 orders/hour |
| Swanky: Throughput Time 38 minutes | |
| Swanky: WIP (Little’s Law) 7 orders | |
| Capacity vs Throughput Rate Capacity = theoretical max; Throughput = actual output | |
| Flowchart Decision Shape Diamond | |
| Managing Bottlenecks True | |
| Order Qualifier vs Winner False | |
| House of Quality Links customer requirements to engineering trade-offs | |
| Lean: Who Defines Value Customer | |
| Kanban Containers 12 | |
| Lean Batch Size True | |
| NOT a Pull System Reason Easier cross-training | |
| Mistake Proofing Term Poka-yoke | |
| Scrap Cost Type Internal Failure Cost | |
| External Failure Cost (Reputation) False | |
| Quality → Profit Pathways Increased market share and lower costs | |
| NOT a Product Quality Dimension Assurance | |
| Throughput Time Definition Time for one unit to move through the process | |
| Complaints σ (n=100, p=0.047) 0.021 | |
| Control Chart Constant (n=5) 2.114 | |
| UCL (X̄) 4.15 | |
| LCL (R Chart) 0 | |
| Capability Indices > 1 Cp and Cpk(Upper) | |
| Process Capable? False | |
| Control vs Capable Importance False | |
| Special Cause Example Broken water main | |
| Service Design (Limited Decisions) Provider-routed | |
| Product Imitator Competence False | |
| Operations Management Definition Managing processes that transform inputs into outputs | |
| Strategy Hierarchy Corporate → Business → Functional | |
| House of Quality (again) Links customer requirements to engineering trade-offs | |
| MTO vs MTS Variety MTO higher variety | |
| Interfunctional Design Example Impossible Burger | |
| System Capacity Determination Smallest capacity resource | |
| Control Charts for Time Data X-bar and R charts | |
| Bottleneck Utilization 75% | |
| Little’s Law Example 20 days | |
| Impossible Cp/Cpk Combo Cp < 1 and Cpk > 1 | |
Created by:
user-1991688