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MGIS Exam 1
| Question | Answer |
|---|---|
| Which concept describes a system property that is not possessed by any individual component of the system, but arises only from the complex interactions and relationships of the components as a whole? | Emergence |
| What does the term “critical” primarily signify in the context of critical thinking? | Using systematic and purposeful judgment to evaluate the quality of information and arguments. |
| A company purchases and installs a new cloud-based server infrastructure and the latest version of its internal email software. This investment is an example of which of the following? | Information Technology (IT) |
| Which characteristic of Design Thinking is directly related to the recognition that the problems being addressed are often complex, interdependent, and may not have a single, definitive solution? | Wicked Problems |
| What type of enterprise platform is primarily focused on managing all direct and indirect interactions with customers and potential customers, from marketing and sales to customer service? | Customer Relationship Management (CRM) |
| The Internet's reliability is largely based on packet switching. How does packet switching differ from its predecessor, circuit switching? | Packet switching breaks data into small, self-contained units that can travel independently and dynamically over shared network paths. |
| Which key characteristic of Artificial Intelligence (AI) is demonstrated when a Generative AI model can create original, new images or text that were not explicitly in its training data? | Generativity |
| Which component of the Argument Structure (Claim, Evidence, Warrant) provides the general principle or rule that logically connects the evidence to the conclusion? | Warrant |
| According to your study guide, what is the most complex and difficult component to change within an organizational Information System (IS)? | The People |
| The risk of Large Language Models (LLMs) producing accurate-sounding text that may contain factual errors is described in your guide because it can: | Create a veneer of authority while being an accurate rendering of a falsehood. |
| Which of the following is an advantage of using Software as a Service (SaaS) as described in your study guide? | The user has no software to install or maintain. |
| What is the primary function of the Domain Name System (DNS) in the context of Internet Essentials? | To convert IP addresses into more easily remembered Uniform Resource Locators (URLs). |
| The Systems Analyst stakeholder is primarily responsible for which activity? | Developing the system's specifications and translating business needs into technical requirements. |
| Which term, as defined in your guide, describes Data that has been organized in a way to make it useful for solving problems? | Information |
| Which type of feedback loop in a system drives the system towards its goal and creates stability? | Balancing Feedback |
| The Internet of Things (IoT) is best described by which statement from your study guide? | The fact that essentially anything can now be connected to the Internet wirelessly, enabling remote monitoring and control. |
| In the Design Thinking process, the step where one generates a wide variety of potential solutions to a clearly defined problem is called: | Ideate |
| Which type of software is the source code freely available to be used, changed, and shared by anyone? | Open Source Software |
| In Systems Thinking, the concept of Synthesis focuses on the behavior of the parts being determined by the whole, while Reductionism focuses on the parts determining the whole. | True |
| Which type of feedback loop results from people acting on predictions about the future (often leading to a self-fulfilling prophecy)? | Feedforward Loop |
| What is the primary goal of the Exemplify step in the SEE-I Clarification Tool? | To give a good, original example of the concept. |
| The primary objective of Business Intelligence (BI) is the exploration and analysis of large quantities of data to discover meaningful patterns and rules to inform strategic and managerial decisions. | True |
| Proprietary Software (Closed Source) is developed for a specific problem and is owned by the company, meaning its source code is freely available to be shared and modified. | False |
| The main goal of the Prototyping step in Design Thinking is to finalize the solution architecture and secure final approval from all stakeholders. | False |
| Deep Learning is described as a subset of Machine Learning that uses artificial neural networks to improve performance. | True |
| The term Emergence in Systems Thinking refers to the concept that characteristics of the whole system are not present in the individual parts in isolation. | True |
| The Internet of Things (IoT) utilizes Packet Switching as its critical enabler for data transmission. | True |
| What is the core function of the IP part of the TCP/IP suite? | Routes packets from one location to the next. |
| What is the focus of the Human-centeredness key concept in Design Thinking? | Empathy; focusing on the real needs and experiences of individuals. |
| What technology involves algorithms that improve performance through recursive training and application? | Machine Learning (ML) |
| Which type of software, such as Windows or Linux, organizes and controls hardware devices? | System Software |
| What is the definition of a System in Systems Thinking? | Something that maintains its existence and functions through the interaction of its parts. |
| In terms of grading, how much weight does the Midterm Exam account for? | 20% |
| What is an RFC (Request for Comments) in the context of the Internet? | A document that details the technical and organizational specifications for the Internet, often serving as a standard. |
| What are the four core functions often described in a simple model of an Information System (IPO+S)? | Input, Process, Output, and Storage. |
| What is the key focus of Enterprise Resource Planning (ERP) systems? | The integration of all departments and functions throughout an organization onto a single IT system, using a common database. |
| What is the goal of Supply Chain Management (SCM)? | Management of information and material flows between stages in a supply chain, maximizing effectiveness and reaching beyond organizational boundaries. |
| What is the specific function of the Transmission Control Protocol (TCP) in the TCP/IP suite? | Breaks data into packets and reassembles them at the destination. |
| What is a disadvantage of using Software as a Service (SaaS)? | Reliance on a third-party provider or the requirement for Internet access. |
| What is the difference between System Software and Application Software? | System Software controls hardware (e.g., OS), while Application Software enables users to perform specific tasks (e.g., word processor). |
| What defines a 'Wicked Problem' in Design Thinking? | Ill-formulated problems where information is confusing and values conflict. |
| According to the study guide, what is Information Technology (IT)? | The combination of computer technology (hardware and software) and tele-communications technology used in the processing and distribution of data. |
| What are the three components of the IS Triangle? | People, Business Processes, and Information Technology. |
| What is the core difference between Data and Information? | Data is facts about the world; Information is data organized to be useful for solving problems. |
| What is Reinforcing Feedback and what is its effect on a system? | It pushes a system away from equilibrium, creating growth or decay. |
| What is the specific type of AI built off large bases of text (like Internet content) that produces a 'veneer of authority'? | Large Language Models (LLMs) |
| What does the 'S' stand for in the SEE-I Clarification Tool, and what is the goal of that step? | State it; to briefly and clearly state the concept. |
| What is the primary purpose of Prototyping in the Design Thinking process? | To explore the solution space and learn about the strengths and weaknesses of the idea. |
| In the Six-Step Design Thinking Process (HPI Model), what step immediately precedes Ideate? | Point of View |
| What type of software is an application addressing the needs of multiple, simultaneous users (e.g., ERP, CRM)? | Enterprise Software |
| Why is Packet Switching considered a critical enabler of the Internet? | It allows data to be broken up and routed dynamically by the most efficient means available. |