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Comm. Midterm
| Question | Answer |
|---|---|
| Describe and give an example for each of the 3 aspects (characteristics) of Communication Competence (example 1). | 1. cognitive complexity is when you can see issues from different perspectives. ex- as a white person, engaging in conversation with and seeing issues from the perspective of a vietnamese person |
| Name and Describe each of the 3 steps in the Perception Process. For each step you don't have to offer complete description, just hit one of the ideas for that step. | 1. my mind selects- my brain chooses what it pays attention to 2. my mind organizes- it categorizes messages/images 3. my mind interprets- what they mean to tell me |
| Describe the two meanings for confidence. | def1. a feeling of certainty def2. act of trust |
| When feeling lack of confidence or fears, briefly describe the three steps for dealing with the thought. | 1. notice the feeling- be curious about it. "this feels like" 2. name the feeling- "this feels like" 3. neutralize the feeling- thoughts are just thoughts. "thank you brain for alerting me, this thought is not helpful right now |
| Name, Describe and give an example of 2 pairs of Intercultural Dimensions used to describe a culture. (We did the activity about these dimensions in which you compared countries) (Describe both pairs of intercultural dimension) | individualistic cultures- "I" before "we" mindset ex. USA collectivist cultures "we" before "i" mindset ex China high-power distance cultures- certain groups have great power ex. Russia low-power distance cultures- superiors are accessible ex. Germany |
| Describe Mindful Listening | mindful listening- being fully present. actively thinking, summarizing, interpreting |
| Describe two specific types of listening (other than mindful listening) | 1. task-orientated listening (workplace)- listening for key ideas. "what do I need to know to get the job done?" 2. analytical listening (healthcare) seperate the speaker from the message. listen for info |
| Describe and give an example (each) of 2 principles of communications. (first example) | 1. The message received isn't always the message sent- people may interpret what you say differently from how you intended. ex. you text a friend "fine" and they think you're mad but you're not |
| Describe and give an example (each) of 2 principles of communications. (second example) | 2. more communication is not always better- it can have a negative effect ex. emailing your professor 5x a week will be annoying |
| Identify and describe 2 of the common perceptual tendencies (misinterpretations) | 1. we make quick judgements- our stereotypes about groups are unfair 2. we focus more on negative impressions- can take time to get past initial feelings |
| Describe two strategies that help speakers to manage communication apprehension (or prevent fear about giving speeches) | 1. practice your speech. whether by yourself, or to a friend. maybe even go to the location to get comfortable with the area. time yourself. 2. write positive affirmations to remember directly on your speech. "look up" or "you got this" |
| Describe a strong opening technique and a strong closing technique for giving a speech. | 1. opening- invite audience participation-they will feel connected to the topic and will be forced to think abt it 2. closing- end with a powerful image or idea- leave the audience with something they will think about after class ends |
| Identify, describe, and give an example of each of the 3 of the communication problems we experience in interacting with people from different cultures. (example 1) | 1. ethnocentrism- the belief that your culture is superior to others ex. Americans think that America is the best country in the world |
| Identify, describe, and give an example of each of the 3 of the communication problems we experience in interacting with people from different cultures. (example 2) | 2. body language- hand gestures, eye contact, personal space etc... ex. sticking up a pinky finger has negative connotations in China, but not the U.S |
| Identify, describe, and give an example of each of the 3 of the communication problems we experience in interacting with people from different cultures. (example 3) | 3. stereotypes- unfair, preconceived notions about a group of people ex. women are bad drivers |
| Describe and give an example for each of the 3 aspects (characteristics) of Communication Competence (example 2) | 2. have wide range of behaviors is being able to adjust in different settings. ex- having a different tone of voice and vocabulary for parents vs friends |
| Describe and give an example for each of the 3 aspects (characteristics) of Communication Competence (example 3) | 3. self-monitoring is being able to reflect on ourselves ex- thinking about a conversation we had after it's over and reflecting on our actions |
Created by:
emma.thornton