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HRM EXAM 1
| Question | Answer |
|---|---|
| Core Competencies: | Organizational Assets: Physical, Intellectual Property, Financial, Human |
| Human Capital: | The collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organization’s workforce |
| Ability-motivation-opportunity model: | Skill-enhancing (recruiting), motivation-enhancing (incentives), opportunity enhancing (work teams) |
| Unit Labor Cost: | Computed by dividing the average cost of workers by their average levels of output |
| 7 HR Functions: | Strategy/planning, EEO, talent acquisition, talent management, total rewards, risk management/worker protection, employee/labor relations |
| Job Shifts: | Gig economy: Most work is performed by freelance workers rather than full-time employees |
| Globalization: | Face difficulties in strategy, people, complexity, and risk |
| Managing HR: | Productivity, customer service and quality, innovation, organizational culture, etc. |
| HR Challenges: | Skill shortages, changing workforce (race, gender, age), tech/social media |
| HR Generalist: | A person who has responsibility for performing a variety of HR activities |
| HR Specialist: | A person who has in-depth knowledge and expertise in a specific area of HR |
| HRM Competencies: | Strategic thinking, application of data/tech, legal/administrative understanding; diplomacy, ethicality, and empathy |
| HRM Organizations: | Society for HRM (SHRM), WorldatWork Association, etc. |
| HRM Certifications: | HRCI Certification, SHRM Exams and Certifications, WorldatWork Certifications, etc. |
| HRM: | creating systems to recruit, develop, reward, and retain to meet goals; helps improve performance, comply with regulations, and adapt to challenges |
| HR Roles: | administrative, operational support/employee advocacy, strategic; priorities once emphasized strategy, shifting to administrative, operational, advocacy |
| Ethics and HR: | differences in laws, politics, and cultures; globally must follow all systems; codes/policies; issues involving compensation, employee relations, and staffing |