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Business-Stakeholder
Business-Stakeholder- Unit 1
| Term | Definition |
|---|---|
| Stakeholder | Individuals/ groups/ organisations that have interest in or influence over a business. |
| External Stakeholders | Not directly involved in running but affected by decisions of the buisnessInter |
| Internal Stakeholders | Directly involved in running of business |
| Entrepreneur- Stakeholder | A person who sets up a business or businesses, taking on financial risks in the hope of profit. |
| Managers- Stakeholder | A manager is a professional who takes a leadership role in an organisation and manages a team of employees. |
| Employees- Stakeholder | An employee is a person who has agreed to be employed to work for some form of payment under a contract of employment, They provide their time/skills/ qualifications to enable business to operate daily. |
| Investors- Stakeholder | a person or organization that puts money into a business with the expectation of achieving a profit/dividends, offer financial support in return for equity. |
| Consumers- Stakeholder | a person who purchases goods and services for personal use, from a business. |
| Suppliers- Stakeholder | Provide raw materials/products/services needed by businesses. |
| Government-Stakeholder | Regulates overseas, gives grants and incentives to start up and expand. |
| Interest groups- Stakeholder | an interest group is an organization of individuals or entities with a shared interest that seeks to influence public policy, business decisions, and other stakeholders to achieve their goals |
| Co-operative relationship | Mutual benefit- common goal - a win-win situation, E.g: employer & employee, employer invest in training meaning more productive and effective staff, and employees are more skilled and can apply for promotion |
| Conflict relationship | Needs and wants of stakeholders compete with eachother, if one wins the other loses out- mutually exclusive goals. |
| Strategies to avoid conflict | Regular and honest communication, good corporate social responsiblity(CSR), Stakeholder engagement plans. |
| Ways to resolve Stakeholder conflict | Meet & Talk, Negotiate/ bargain, Mediation, Concilliation, Abitration. |