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| Question | Answer |
|---|---|
| What are the 6 characteristics of communication | 1. Communication is Symbolic 2. Communication Requires a shared code 3. Communication is linked by shared culture 4. communication can be unintentional 5.communication occurs through various channels 6. communication is transactional |
| How does the linear model work | Sender ------> receiver with noise in middle |
| How does the interaction model work | Sender encodes it to the receiver and the receiver decodes it, and receiver encodes a message and the sender encodes it |
| How does the transactional model work | both decode through channels, they both prepare feedback, and encode |
| what is affiliation | the feeling of connectedness we have with others |
| what is interdependence | what we do affects other and what others do affect us |
| how do we communicate | 1. expressing affiliation 2. Managing Relationships 3. Influencing others |
| what is control | ability of a person, group or organization to influence others and how their relationships are connected |
| What is PSA | nervousness from knowing you have to give a speech |
| What is communication apprehension | general fear or anxiety associated with either real or anticipated communication |
| what are the 4 methods of delivery | 1 Speaking from Manuscript 2 Speaking from memory 3Speaking spontaneously 4 speaking extemporaneously |
| What is intercultural Communication | Communication between people from different cultures who have different worldviews |
| What is high context cultures | use contextual cues to both interpret meaning and send subtle messages. |
| What is low context cultures | use direct language and rely less on situational factors. |
| What are collectivists cultures | perceive themselves as members of a group and communicate from that perspective. |
| what are individualist cultures | value individuality, communicate autonomy and privacy, and downplay emotions. |
| What are High uncertainty avoidance cultures | adapt behavior to avoid risk and use formal rules to communicate |
| What are low uncertainty avoidance cultures | have a higher tolerance for ambiguity and use fewer formal rules to communicate. |
| What are masculine cultures | place value on assertiveness, achievement, ambition, and competitiveness |
| What are feminine cultures | value nurturance, relationships, and quality of life. |
| What is high power distance | People with less power accept a lower position as a basic fact of life |
| What is low power distance | People tolerate less difference in power between people and communicate with those higher in status with less anxiety. |
| What are monochronistic cultures | are time conscious; time is a valuable resource |
| what are ploychronistic cultures | have a more fluid approach to time; they deal with various projects and people simultaneously. |
| What are collectivist cultures | may use hyperbole (vivid, colorful language with great emotional intensity |
| What are individualistic cultures | tend toward understatement (euphemisms) to downplay emotional intensity. |
| What is cocultural communication | Members share some of the general culture’s system of thought and behavior but have distinct unifying characteristics |
| What is the social identity theory | Someone doing something bad In group member - external factors out of group - internal Doing something good is the other way around |
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