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Dutch Bros #2
Beth's Flash Cards
| Question | Answer |
|---|---|
| If a customer orders a Nitro Cold Brew at the window, what should you ask them before making their order? | Would you like cream or flavor? Would you like Soft Top on that? |
| True or False: A Small Hot Zero Sugar Added White Chocolate 911 gets 2 flat scoops of flavor! | TRUE |
| Build a Large Hot Skinny White Chocolate Caramelizer What flavor(s)? How many scoops of flavor? How many shots? What milk? | White chocolate, chocolate & caramel 1 scoop 4 shots (2 dubs) Nonfat milk |
| True or False: If a customer requests a drink with extra ice, reduce the total mix line by half to accommodate for the extra ice! | False! We don't change drink recipes for extra ice. We just pack the cup full with ice. |
| What ingredients go into a Medium Hot Half Sweet Zero Sugar Added White Chocolate Mocha? | 1/2 Scoop Sugar Free White Chocolate + 1/2 Scoop Sugar Free Dark Chocolate 2 Shots of Espresso Kick-me |
| If a customer requests light cream in their Americano or Cold Brew, how many ounces of cream are you going to put in their drink? | 1 |
| To ensure a frothy head on your Nitro Cold Brew, how many times do you rotate the can end over before opening to activate the nitrogen? | 3 |
| True or False: The standard recipe for all drinks getting Soft Top is 2 flat scoops, even when ordered parfait style. | TRUE! |
| When a customer requests 3 extra Rebel Shots to be added to their drink, how many Rebel Shots would you add? | 3! (rebel shots are just our rebel concentrate! Sometimes customers want "rebel concentrate" shots added to their drink! We have a squeeze bottle of it in the fridge. |
| True or False: A Small Iced 911 receives 2 flat scoops of flavor unless it's Zero Sugar Added. | True |
| NAME OUR FOUR DUTCH FAV MOCHAS (AND WHAT FLAVOR GOES IN THEM) | Caramelizer (caramel) Cocomo (coconut) White Chocolate Mocha (white choc) Double Torture (vanilla) |
| NAME OUR FOUR DUTCH FAV BREVES (AND WHAT FLAVOR GOES IN THEM) | Golden Eagle (Torani Syrup or Caramel + Vanilla if its sugar free) Annihilator (chocolate macadamia nut) Kicker (Irish cream) 911 (Irish cream) |
| Our 3-bean blend is comprised of beans from which of the following countries? | El Salvador Columbia Brazil |
| Our 3-bean blend is comprised of beans from which of the following countries? | When it's their birthday! When they are havin' a rough day :( If they bought a drink and it was not to DB standards |
| True or False: A Small Iced Peach Zero Sugar Rebel with Green Tea receives equal parts Zero Sugar Rebel and Green Tea with 1 flat scoops of flavor. | True! |
| A customer pulls up to the window and orders a Small Hot Americano. What should you ask them before you start making their coffee? | Would you like cream or sugar? Would you like ice? (we always offer ice to cool it down) |
| How many scoops of flavor does a Large Blended Midnight Sparkling Soda receive? | 4 |
| Build a Medium Hot Skinny White Chocolate Double Torture: Flavor(s)? Scoops? Shots? Milk? | White chocolate, chocolate, vanilla 1 scoop (1/3 of each) 2 shots Nonfat milk |
| How many scoops of flavor go into a Medium Blended Half Sweet Zero Sugar Added Double Chocolate Mocha Oat Milk Carburetor? | 2 |
| True or False: A Drizzle is a sauce hashtag. A Drizzle goes on top of Soft Top or Whip, and underneath Sprinkles. | True |
| How many scoops of flavor does an Extra Sweet Kids Cotton Candy Lemonade get? | 2 |
| Build a Large Iced 911 Cold Brew! | 2 scoops of Irish cream, 2 oz of kick-me, cold brew to the 16oz line! |
| True or F: If a customer requests an iced tea to be made with a tea bag, you will steep the bag in 3 oz. of hot water per tea bag for 1 minute with a max of 6 oz of water unless otherwise requested. 3 oz of water = 1 tea bag 6 oz of water = 2 tea bags | True |
| True or False: For Carburetors with additional shots added, we will always add the additional shots before blending. Ex: 911 Carburetors, Double Torture Carburetors, or anything with additional shots requested by the customer. | True |
| What is the correct temperature for a Not-So-Hot? | 100 |
| Build a Medium Iced Half Sweet Honey & Strawberry Black Tea | 1/2 Scoop of Honey 1/2 Scoop of Strawberry Black Tea to the 12 oz mix line |
| How many scoops of flavor go into a Large Iced Kicker Cold Brew? | 1 |
| True or False: If a customer orders a Caramel Green Apple Smoothie, replace 1 oz. of smoothie mix with 1 flat scoop of flavor. | True |
| What ingredients go into a Small Hot Skinny Caramelizer? | 1/2 Scoop Caramel 1/2 Scoop Dark Chocolate 2 Espresso Shots Nonfat Milk |
| Build a Large Iced Americano with Extra Cream and 2 Sugars | 1/2 Scoop Cane Sugar 4 Shots of Espresso 3oz of Kick-me Water to the 16oz line |
| True or False: A Medium Iced Extra Sweet Strawberry Green Tea Lemonade receives 2 flat scoops of flavor! | True |
| If your shots are running shorter than 15 seconds you need to adjust your grind to the ____ to be more _____ | Right, fine! |
| How many scoops of flavor go into a Large Hot Zero Sugar Added Double Torture? | 2 flat scoops |
| Pre-batched product such as Iced Tea, Lemonade, or Limitless Cold Brew must be tossed after how many days? | 7 days |
| What non-dairy milks do we offer? (Select all that apply) | Oat, Almond & Coconut |
| Build a Small Blended Strawberry Sparkling Soda | 2 scoops of strawberry Soda to the 8 oz line, full cup of ice and blend! |
| True or False: The mix line for a Small Carburetor is 6 oz. The mix line for a Medium Carburetor is 8 oz. The mix line for a Large Carburetor is 10 oz. | True |
| What is the ideal temperature range for steamed milk in our standard temperature hot drinks? | 150-155 |
| What is the mix line for Kids Iced Drinks? | 5oz |
| Build a Large Iced Extra Sweet Pomegranate Lemonade! | 2 scoops of pom lemonade to the 16oz line |
| How many flat scoops of flavor go into a Large Blended Palm Beach Lemonade? | 1 |
| A Small/medium/ or Large Iced Honey Green Tea gets how many scoops of flavor? | 1 |
| True or False: If a customer requests a drink to be made with light ice, cut the ice amount in half and increase the mix line by half. | True |
| What drinks do we always double cup? | Extra hot drinks, Americanos and Hot Teas |
| Build a Small Blended Zero Sugar Vanilla Sparkling Soda: | 2 scoops of Sf vanilla Soda to the 8 oz line, full cup of ice and blend! |
| Who are the founders of Dutch Bros Coffee? | Travis and Dane Boersma |
| How many scoops of flavor does a Medium Tigers Blood Shake receive? | 3 |
| True or False: If a customer requests a Cold Pour Sparkling Soda or Rebel, you will double the recipe for the appropriate size with no ice. | True |
| How many flat scoops of flavor does a Large Blended Oat Milk Golden Eagle Chai receive? | 1 |
| True or false: The target shot window for Private Reserve and Decaf Coffee is 7-12 seconds | False |
| A Small Blended Pink Flamingo Black Tea receives how many flat scoops of flavor? | 2! (remember if we blend teas the scoop rules are 2,3,4! 1,2,3 iced tea is for ICED TEA! |
| True or False: Does a Large Cold Pour 911 get 8 shots of espresso? | YES! |
| If a customer orders a small CAN-Blended Rebel or Zero Sugar Blended Rebel how many scoops will it get? | 2 |
| A Large Iced Unicorn Blood Rebel has how many scoops of flavor? | 2 |
| Build a Large Toasted Almond Milk Cold Brew | 2 flat scoops of Almond Milk in a mix cu Cold Brew to the 19 oz mix line, steam, pour and serve! |