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MG 302 Exam 3 part 2
| Question | Answer |
|---|---|
| Brent, who works in the human resource department, is interested in gathering data on the projected number of resignations and retirements over the next 10 years. To accomplish this, Brent is most likely to perform which activity? | Human resource planning |
| Human capital involves all the following | knowledge ability make good decisions innovation |
| Sexual harassment includes the following | request for sexual favors creating an intimatding working environment unwelcome sexual advances creating a hostile work environment |
| Human resource planning involves managing the following when there are too many employees in the organization | Labor surpluses |
| Employee performance feedback is which of the following: | When the supervisor or manager communicates their assessment of the employee's performance |
| The Fair Labor Standards Act of 1938 covers the following: | minimum wage paid hours of worked overtime requirement |
| Which of the following is an interview conducted with departing employees to determine why they are leaving? | Exit interview |
| what are the goals of a human resource management? | Managing talent so people achieve their potential Maintaining an effective workforce Finding the right people for the job Attracting an effective workforce |
| Managing and lower one's tension levels is which of the following: | Stress management |
| The cognitive process people use to make sense out of an environment by selecting, organizing, and interpreting information is called _____. | perception |
| Paul gets to know that his friend Carl has been fired from his job, and blames the declining economy for this event that has occurred. Paul behavior is associated with which of the following theories? | Attribution theory |
| Which of the following components of emotional intelligence is crucial for pursuing long-term goals? | Self-management |
| Which of the following is true regarding the Leader's assumptions about employees. | Impacts which leadership style chosen |
| In terms of leadership, what does influence primarily lead to? | Brings about change in others |
| The following behavior shows leaders taking action to develop trust, respect, support, and friendship with subordinates. | showing consideration |
| According to the behavioral theory approach, which of the following is characterized by tight control of group activities and decisions made by the leader. | Autocratic style |
| Situational factors that influence the leadership process include: | Type, place, purpose of work performed Size of the organization Social and psychological climate Employment patterns |
| Which core leadership style avoids getting involved in leading others. | Laissez-faire leaders |
| Which type of leader clarifies the role and task requirements of subordinates? | Transactional |
| Authentic leaders are the following, EXCEPT: | Authoritarian |
| The characteristics of servant leadership include the following | Focus on the betterment of their followers and the organization Demonstrate high personal integrity and valuing Build lasting relationships between leader and follower Attend to followers' concerns. |
| category of need proposed by Maslow in his hierarchy of needs theory? | Self-actualization safety esteem physiological |
| The idea that individual might regress to a previous need is a principle most closely related with _____. | Alderfer |
| Daphne has a desire to influence others, be responsible for them, and have authority over them. In this scenario, Daphne can be described as having which of the following? | a need for power |
| A situation in which employees enjoy their work, contribute enthusiastically to meeting goals, and feel a sense of belonging and commitment to the organization is known as _____. | engagement |
| In goal-setting theory, which of the following refers to the degree to which goals are concrete and unambiguous? | Goal specificity |
| Which theory suggests that motivation depends on individuals' expectations about their ability to perform tasks and receive desired rewards? | Expectancy |
| Karina is a first line supervisor at Wolfs, Inc. She wishes to increase her employees' opportunities for growth and learning. Which of the following techniques should Karina use? | Job enrichment |
| Which of the following matching concerns arise in person-organization match? | Values, multiple jobs, and future jobs |
| Recruiting and selecting employees involves which human resource management goal? | Finding the right people |
| When you can accurately assess your own strengths and limitations and have a healthy sense of self-confidence, you have a high degree of _____. | self-awareness |
| The MBTI dichotomy includes which of the following pairs | Sensing - Intuition Judging - Perceiving Extraversion - Introversion Thinking - Feeling |
| Sarah tends to attribute all her successes at work to her attitude, commitment, perseverance, and sincerity; she blames her failures on company performance, market fluctuations, and business cycles. Sarah's behavior is an example of: | Self-serving bias. |
| a generalization about a group of people and assigned that generalization to everyone in the group | stereotype |
| Canyon River, Inc., is looking for an individual who has a broad range of interests and is imaginative, creative, artistically sensitive, and willing to consider new ideas. Which of the following factors is it emphasizing in its search? | Openness to experience |
| To resolve problems at work, she uses reason and logic rather than personal values or emotional aspects of the situation. In gathering information, Metta prefers routine and order. which Myers-Briggs category? | Sensing-thinking |
| Reflecting on our own experiences, examining the effects of our actions and behavior, and looking at the consequences for ourselves and others are all examples of _____. | introspection |
| Recently, Beagle Boutique was attempting to hire a middle manager. It was looking for an intelligent, active, and creative individual. Which approach to leadership was Beagle using in this scenario? | Trait |
| Which type of power is defined as being derived from a formal management position in an organization? | Legitimate |
| The leader who builds an enduring great organization through a combination of personal humility and professional resolve is known as a _____. | Level 5 leader |
| Which of the following leadership styles works best for employees with moderate readiness, according to Hersey and Blanchard? | Selling and participating |
| Which of the following is defined as the forces that initiate work-related behaviors? | Motivation |
| Which of the following is sometimes called negative reinforcement? | Avoidance learning |
| The core dimension of Hackman and Oldham's model of job characteristics that is based on the number of diverse activities that make up a job is known as _____. | skill variety |
| Which of the following is defined as power sharing, or the delegation of power or authority to subordinates in an organization? | Empowerment |