Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
Phleb
Chapter 1 and 2
| Question | Answer |
|---|---|
| What is the process of certification | A voluntary process in which a agency shows that they have met prerequisites in an area. |
| therapeutic drug monitoring (TDM) involves what 2 departments? | lab and pharmacy |
| The phlebotomist has a role in public relations for what department | the lab |
| What hospital department delivers oxygen | respiratory therapy |
| What does it mean to be professional? | confident, motivated, and having integrity |
| What does phlebotomy literally mean? | Incise a vein |
| do phlebotomist start IV's | no |
| What are ceu's | continuing education units and they show that you have done workshops to upgrade your skills. |
| What are some barriers to communication | patient is a child, doesn't speak English, and is emotionally upset. |
| 80% of language is | unspoken |
| positive kinestics | eye contact, smiling |
| negative kinestics | frowning |
| professional appearance includes what? | clean pressed clothes, long hair pulled back, short clean fingernails. |
| What do public health agencies do? | screen for diabetes and STD (venereal disease), and immunize |
| venereal diseases are also known as | STD |
| Licensure of healthcare personnel is done by | the state but not public health |
| clinical laboratory scientist is also called a | medical technologist |
| blood bank also known as | immunohematology |
| What is assault | threatening to harm someone |
| what is battery | actually harming someone |
| Doing an invasive test without consent can be charged with | assault and battery |
| What is invasion of privacy | When someone takes what should have been private information and makes it public or gains access to your private information without your consent or just cause. |
| What is malpractice | A claim of poor treatment. |
| What is negligence | You had a job and you didn't do it |
| Who sets standards for phlebotomy? | CLSI |
| When does the statute of limitations begins? | when one of the following occurs: day the act was done, discovered, or the day of the last medical treatment if it was part of a series of treatments |
| What is proxemics? | Study of zones of comfort |
| What is quality control? | checking expiration dates of supplies, documentation of equipment, recording refrigerator temperature daily. |
| What information is in the safety manual? | procedures related to chemical, electrical, fire, and radiation safety; exposure control; and disaster plans as well as complete details on how to handle hazardous materials including MSDS sheets |
| When the threshold value of a clinical indicator of QA is exceeded and a problem is identified, what should be done? | A corrective action plan is implemented |
| Who does culture and sensitivity? | the microbiology department |
| Who requires that healthcare organizations to have a QA program in place to be accredited is | the JC (joint commission). |
| What is ethics | the principals of right and wrong applied to professional problems. |
| What information do you need to fill out an incident report | explain the problem, consequences, and corrective actions. |
| An example of a QA indicator is | You have a low rate of false positives and false negatives on a lab test, |
| What is reported when a CBC is ordered? | hemoglobin, hematocrit, red blood court, and white blood determinations |
| Histology and Cytology are in what part of the lab? | anatomical and surgical pathology area of a laboratory |
| What are phases of the litigation process | A complaint against the defendant is filed by the plaintiff / Depositions are given while a court reporter records every word. / Appeal of the jury decision is begun by the losing party |
| What president died from being bled to death? | George Washington |
| What did the striped, white pole of the barber surgeons represent? | the patients held onto this pole to promote bleeding, the white stripes represented the bandages and tourniquets used to stop bleeding. |
| phlebotomist duties and responsibilities include: | preparing patient for blood drawling / preparing, processing and transporting lab specimens. |
| Patient care partnership states that the patient should receive? | high quality care, involvement in their care, and a clean and safe environment |
| What are the features of a hospital? | permanent inpatient beds, organized medical staff, therapeutic, and diagnostic services |
| Clinical analysis areas of the lab include: | hematology, chemistry, immunohematology. |
| What is included in the physical examination of urine? | color, clarity, and specific gravity |
| What is a Reference laboratory | a large independent lab that gets specimens from multiple different locations including out of state locations |
| Quality Assurance (QA) assesses what by tracking what? | appropriateness, applicability, and timeliness of patient care by tracking outcomes. |
| Quality Control (QC) uses what? | checks and controls to ensure high quality care. |
| What are delta checks | checks to see how much a patient's lab values have changed and see if there is a problem with the patient or the lab. |
| What does the infection control manual outlines? | hand washing and other decontamination procedures, precautions to take when dealing with patients or handling specimens, and how to handle accidental contamination, including procedures to be implemented following exposure incidents |
| What does a Near Miss/Occurrence Report form document? | errors that didn't get to the patient. |
| How can you avoid lawsuits | acquire informed consent, use proper safety containers, document incidents |
| What is implied consent | When the patient acts in a way that makes it obvious that they are okay with you doing whatever it is you want them to do, |
| Why is PR the role of the phlebotomist | patient thinks of that as a marker for the overall quality of hospital care and it promotes harmony at work |
| Are you allowed to discuss collection site information and it not be a breach of privacy? | yes |
| What would be an example of a phlebotomist being negligent | not disposing of the sharps. |
Created by:
ericmichaelperkins