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Mentoring 2024
Workshop Activity
| Term | Definition |
|---|---|
| SMART Why SMART: Specific (public speaking), Measurable (1 presentation/month), Achievable (reasonable frequency), Relevant (applies to team meetings), Time-bound (6 months) | I will increase my public speaking confidence by delivering one presentation at the monthly team meeting over the next 6 months |
| Non-SMART What’s Missing: - Specific: What approach will you take to improve conflict resolution (e.g., training, coaching)? - Measurable: How will you track success (e.g., resolved conflicts or feedback from peers)? - Time-bound: When will you evaluate your progress? Fix: I will improve conflict resolution by attending a conflict management workshop and applying techniques to mediate at least two workplace disagreements within 3 months. | Increase my effectiveness at handling conflicts in the workplace |
| Non-SMART What’s Missing: - Specific: What aspects of communication (e.g., clarity, responsiveness, or frequency)? - Measurable: How will you know communication has improved? - Time-bound: What is the timeframe for improvement? Fix: I will improve communication with my team by conducting weekly check-ins and requesting feedback on clarity and responsiveness over the next 2 months | Development my communication skills to achieve a bigger impact on my team |
| SMART Why SMART: Specific (course and project), Measurable (course completion and application), Achievable (1 course and 1 project), Relevant (data analysis development), Time-bound (by December 31) | I will complete an online course on data analysis and apply the techniques to at least one project by December 31 |
| SMART Why SMART: - Specific: Focused on improving customer service skills through a workshop and applying new techniques. - Measurable: Success measured by implementing three techniques and collecting feedback from five clients. - Achievable: A two-day workshop and applying techniques are realistic and within reach. - Relevant: Directly tied to improving performance in a customer-facing role. - Time-bound: Clearly defined to be completed within the next month. | I will improve my customer service skills by attending a two-day workshop and implementing three new techniques in client interactions within the next month, with feedback collected from at least five clients |