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Radiography

Ch 13 Patient Relations

QuestionAnswer
What would be an example of the use of interpersonal skills rather than technical skills with patients? Discussing the rationale for use of dental images
What is the process by which information is exchanged between two or more persons? Communication
Good verbal communication skills for dental radiographers involves A soft tone of voicce
Your patients will feel that you are indifferent to them if you do which of the following nonverbal communication actions? Do not look them directly in the eyes.
If, while treating your patient, your nonverbal messages are consistent with your verbal messages, your patient is more likely to Relax
What is the best way to show your patient that you are listening to him or her? Give the patient undivided attention.
What is the term for the act of making something easier? Facilitation
When a patient trusts the dental professional, the patient is More likely to comply with prescribed treatment.
What does inviting a patient to ask questions do? It enhances communication.
The patient’s first impression of the dental team most often involves the Dental Assistant
Created by: BrendaAlberts
 

 



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