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RCA Study Guide
Study materials to pass the RCA exam
| Question | Answer |
|---|---|
| What are the advantages of RelativityOne? | It does not require any back-end management. Relativity manages, tunes, and supports RelativityOne so you don’t have to. It is an open platform, so you can extend its functionality to meet your customers’ unique needs. |
| What incurs a fee in RelativityOne/counts towards billable data? | Data published into a Relativity workspace, including natives, images, Productions, and text-only documents. |
| When is RelativityOne data encrypted? | RelativityOne data is encrypted in transit and at rest. |
| What is the RelativityOne sandbox? | RelativityOne Sandbox refers to reusable RelativityOne environments that allow you to test SQL scripts, event handlers, API based applications, custom pages, and custom agents. |
| What is ARM? | ARM is a data migration tool (Archive, Restore and Migrate) and assists with migrating a workspace between Relativity installations or SQL servers |
| Can you restore a workspace to a previous version of Relativity? | No, you can restore a workspace to the same version or newer version of Relativity, but not to a previous version of Relativity |
| Should you zip an ARM archive for better transfer? | You should not ZIP an ARM archive for faster transfer speeds. |
| What is Workspace portal? | Workspace portal allows you to view all your workspaces from a single tab that exists in both your master Relativity Server instance and a satellite RelativityOne instance in the cloud. |
| What two authentication protocols does Relativity support for sign-on? | First is OpenID Connect: Use this protocol if you plan to use Workspace portal. Second is SAML 2.0: This protocol is not compatible with Workspace portal. |
| What authentication protocol is compatible with Workspace portal? | OpenID Connect |
| What authentication protocol is not compatible with Workspace portal? | SAML 2.0 |
| What is the Relativity User and Group synchronization application used for? | This tool is used to synchronize groups, users, OpenID login methods, and clients from a designated master instance to a connected duplicate instance |
| What are the three data transfer tools in RelativityOne? | Staging Explorer, Import/Export, Relativity Integration Points (web) |
| What is Staging Explorer? | With the Staging Explorer, you can rapidly transfer large amounts of data. You can use the Staging Explorer to upload files to a staging area for RelativityOne or to download files from your RelativityOne storage location to a local computer. |
| What is Import/Export? | Import/Export is used to import raw data files, document load files, image load files, and production files as well as to export folders and subfolders, production sets, and saved searches. |
| What is Relativity Integration Points (web)? | Use Relativity Integration Points (RIP) after you upload to the file share to import pre-processed data, to export productions, saved searches, or folders, or to push data from one workspace to another. |
| What is Collect? | Collect is an easy-to-use application for collecting custodians’ email, chat messages, and documents from data sources including Bloomberg Chat/Email, Microsoft 365, Slack, and Gmail. |
| How can you install Collect? | You can easily install Collect in a workspace by using the functionality available through the Application Deployment System (ADS). |
| What single and Multi-Factor authentication does RelativityOne support? | OpenID Connect and SAML2 protocols, two-factor authentication, and single sign-on. |
| What security certifications does RelativityOne have? | RelativityOne is ISO 27001 compliant, SOC-2 Type II certified, and HIPAA compliant. |
| What is customer lockbox? | Customer lockbox is a security feature that restricts access of system admins to customer workspaces so that Relativity support technicians do not have access to customer workspaces unless explicitly granted by the customer. |
| What are client domains? | Client domains provide a secure way to isolate users, workspaces, groups, and matters by client and provide data separation so that only RelativityOne Certified Partners have access to data across all their clients. |
| When are RelativityOne instances upgraded? | RelativityOne instances are upgraded once a month. The US monthly upgrade window is on Saturday from 10 PM CT to Sunday 10 AM CT. RelativityOne geographies are not upgraded simultaneously. |
| Can customers access their RelativityOne instance during an upgrade? | Customers cannot access their RelativityOne instance during an upgrade. |
| Who can directly query the SQL database? | Admins and developers can directly query the SQL database. |
| In RelOne, where can you run Relativity scripts? | You can run Relativity scripts in your RelativityOne instance, and you can also run SQL scripts in SQL Server Management Studio directly against your Relativity databases. |
| What two accounts are you provided with that include two sets of permissions that you can use to build and run your queries? | First is Tenant Reporting account: Meant for simple querying and reporting against workspaces and EDDS. Second is Tenant Admin account: More powerful; you can write, update, and delete data in workspaces, and query EDDS. |
| Does RelativityOne automatically scale? | Yes, RelativityOne scales automatically for Processing, PDF, and branding. |
| What is Audit? | You can use the Audit application to report, monitor, and search through Relativity’s audit records. |
| What are some potential uses of Audit? | Identify long-running queries, Identify incorrect coding and mass reverting, Track user access and identifying potential breaches, Aggregate the number of errors over time from the Audit tab at the Instance level. |
| Can you export audits? | You can quickly export audits to report on user activity from the Audit tab on the Workspace level. |
| What is a capability of RelativityOne? | RelativityOne allows a client to have a consistent and efficient offering across all different geographies. |
| What can you do in the RelativityOne mobile app? | Add and edit users, groups, manage workspaces. Review documents on the go and Code documents with RelativityOne's secure and native mobile application. Use a native mobile application to run searches in RelativityOne cases on the go. Work offline. |
| What is a benefit of the RelativityOne mobile app? | Your documents never leave the RelativityOne platform. |
| What is the default index type for searching extracted text in RelativityOne? | Keyword search |
| What is dtsearch? | dtSearch engine provides advanced search functionality such as proximity, stemming, and fuzzy searches across any field type. It also supports the use of Boolean operators and custom noise word lists. |
| In what RelativityOne environment can you test API-based applications? | Sanbox |
| What can you do in a sandbox environment? | You can do functional testing of custom agents, use Relativity’s back-end APIs, and write and edit SQL scripts |
| What action works with automated workflows? | Building a dtsearch index |
| What task can you set up as an automated workflow? | Run search term reports |
| What is the added cost for Redact? | No added cost |
| What can trigger the start of an automated workflow? | Adding new documents. |
| After setting up automated workflows in a workspace template, what element of the automated workflows are included in every new workspace you create? | Actions |
| How often are product updates shared via the in-app What’s New feature in RelativityOne? | weekly |
| Who can see the updates released via the in-app What’s New feature in RelativityOne? | Only system admins. |
| What happens if you do not map groups when setting up an ARM Restore job? | You can’t access the workspace due to Customer Lockbox. |
| What can you do with ARM archive? | Restore a workspace from supported previous versions of Relativity to a more recent version. |
| What is the recommended compression for ARM archives before transferring them to RelativityOne using the Staging Explorer? | Do not compress the archive at all. |
| What does the User and Group Synchronization application sync? | OpenID Connect login methods. |
| What group Sync Mode is available for User and Group Synchronization? | Use Master |
| How can a user navigate between RelativityOne instances using Connect? | Use the User drop-down menu under the “Other Relativity Instances” section. |
| What can you do with Migrate? | Transfer workspaces from Server to RelativityOne. |
| . When utilizing Migrate, how many RelativityOne instances can a Relativity Server instance connect to? | 1 |
| What option is available to include/exclude when using Migrate profiles? | Include Processing |
| What action can you take during a transfer in the Staging Explorer? | Retry a Failure |
| How many instances of the Staging Explorer can one Windows user run on a machine at a time? | 1 |
| Prior to starting a document load file import job in Import/ Export, what action can you take to verify accuracy of the load file? | Precheck load file |
| Where do you download the installer for the Staging Explorer? | Staging Explorer tab |
| On what tab do you set the Access RelativityOne Staging Explorer permission? | Instance details |
| What permission do you need to use the RelativityOne Staging Explorer? | Permission to access the Data Transfer tab. |
| You need to transfer a large amount of data to your staging area. What can you do to speed up the transfer? | Separate the data set into smaller batches. |
| What data source is not supported in Collect? | |
| What is one of the RelativityOne Staging Explorer limitations? | The maximum number of active transfers for one instance of the Staging Explorer is 3. |
| How far back can you monitor collection jobs? | 24 hours |
| What field is required when using Collect filter criteria for Microsoft Teams? | Start date |
| When you migrate a workspace using ARM from Relativity Server into RelativityOne, what happens to the extracted text? | The text is automatically stored in Data Grid. |
| When is a repository workspace billed at a review rate? | When the number of documents in the workspace exceeds 50 million. |
| Workspaces will be billed at standard charge per GB if any of the following occurs during the billing month: | docs exceeds 50 million. unique documents viewed per month for the workspace exceeds 10,000. Total users exceeds 10. This total includes system admins. Repository application is uninstalled from the workspace. |
| What functionality is not available when using the Repository Workspace application? | Production Sets |
| Which is true regarding repository workspaces? | You can convert a repository workspace to a review workspace. |
| When creating an integration point to promote documents from a repository workspace to a review workspace, what choice on the Copy Native File field should you use in order to not be billed at multiple rates? | Links only |
| What can you do in a Repository Workspace to identify documents for further review? | Create a conceptual cluster. |
| Which of the following statements is true regarding the Cost Explorer? | It is not available within Relativity Server. |
| Where in RelativityOne would you find the data sizes for your cold storage workspaces? | Cost Explorer tab. |
| A large workspace is currently inactive but may need to be accessed again in a few months. What option is the most costeffective? | Put the workspace into cold storage. |
| When a workspace is in cold storage, who can access workspace data through the front-end of Relativity? | Data cannot be accessed |
| What is the service level agreement (SLA) for retrieving a workspace from cold storage? | 5 days |
| What RelativityOne data management option can you use to host raw data prior to processing? | Staging area |
| With which of the following compliance standards programs does Relativity comply? | SOC-2 Type II |
| Which feature is designed to protect your workspace data by preventing access by Relativity support and operations teams, even if they have administrative privileges? | Customer Lockbox |
| What does the Customer lockbox do? | Prevents Relativity support technicians from seeing customer data without customer permission. |
| You are a system admin with customer lockbox enabled. You are also in the Level 1 Reviewer group for Workspace A. What permissions will you have in Workspace A? | Permissions of a system admin. |
| What action is a Client Domain Administrator able to execute? | Create a new workspace. |
| What statement is true regarding permissions available to Client Domain Administrator? | A Client Domain Administrator can be granted permission to access workspaces in another domain by a System Administrator. |
| What is the maximum number of client domains without a utility server that can be created for an instance of Relativity? | 100 |
| What is a benefit of Client Domains in RelativityOne? | Client Domains enable Client Domain Administrators to securely create users, workspaces, groups, and matters |
| What information can be determined via Security Center? | Active users by geographic location |
| You are a system admin. When trying to access and restore a case with ARM, you receive a permission error. What RelativityOne functionality is most likely causing this issue? | Customer lockbox |
| What feature is available to client domain users? | Case Metrics |
| What protection is not available to RelativityOne customers? | Workspace level encryption |
| What can you control with the customer-managed key feature? | The key encrypting data at rest in the environment. |
| What instance option is available for an individual client domain? | A dedicated Utility Server |
| Where can you disable inactive users? | Security Center |
| What action can be taken from the Security Center dashboard? | Enforce 2-factor authentication (2FA) for selected users. |
| What information does the login map provide about Relativity users? | Percentage of users who have 2FA or SSO enabled. |
| For what period of time does the login map provide insight about user geographical locations? | Last 7 days |
| What user login information is displayed in the Login Map? | IP Address |
| Where can admins find the login map? | Security Center |
| Where can a system admin install a Relativity Application? | A workspace |
| What operation scales automatically in RelativityOne? | Processing |
| How can you identify long-running queries in your RelativityOne instance? | Use the Long-running Query script from the Relativity Script Library |
| A user mistakenly mass edited the single choice Responsiveness field for 100 documents from “Not Responsive” to “Responsive.” How can you undo this mass edit? | Use the Revert mass operation on the Audit tab in the workspace |
| From what tab can you see actions in RelativityOne aggregated over time? | Instance-level Audit tab |
| From where can you export audits? | Workspace-level Audit tab |
Created by:
Lucy_Agbor