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(CHRA) Intro to HRM
| Question | Answer |
|---|---|
| Basic Functions of the management process | 1. Planning 2. Organizing 3. Leading 4. Staffing 5. Controlling |
| a person who is responsible for accomplishing an organization’s goals by managing the efforts of the organization’s people; accomplishing by planning, organizing, staffing, leading and controlling | Manager |
| to establish goals and standards and to develop rules and procedures | Planning |
| Delegating authority to subordinates and establishing channels of communication | Organizing |
| requires managers to set standards such as sales quotas, quality, standards or production levels | Controlling |
| Determines what type of people you should hire, recruiting prospective employees, selecting employees etc. | Staffing |
| requires a manager to get others to get the job done, maintaining morale and motivating subordinates | Leading |
| a process of acquiring, training, appraising, and compensating employees, and attending to their labor relations | Human Resource Management |
| Human Resource Management’s Personnel-related activities | 1. Managing compensation 2. Orienting new employees 3. Appraising employee performance 4. Developing employee commitment |
| The right to make decisions, to direct the work of others, and to give orders | Authority |
| a manager’s right to issue orders to other managers; superior-subordinate relationship; | Line Authority |
| manager’s right to advise other managers or employees; advisory relationship | Staff Authority |
| maintains contacts within the community and perhaps travels extensively to search for qualified job applicants | Recruiter |
| directing the activities to their subordinates; within the HR dept | Line Functions |
| assisting and advising line managers; they are also human resource managers; outside of the HR department | Staff functions |
| advises management on all aspects of union-management relations | Labor relations specialist |
| HR Management Specialties | 1. Recruiter 2. EEO coordinator 3. Job analyst 4. Compensation manager 5. Training specialist 6. Labor relation specialist |
| Develops compensation plans and handles the employee benefits program | Compensation Manager |
| collects and examines information about jobs to prepare job descriptions | Job Analyst |
| focuses on using centralized call centers and outside vendors | Shared HR Groups |
| assigned directly to a department within an organization to provide localized human resource management assistance as needed | Embedded HR Groups |
| assist top management in top-level issues such as developing the personnel aspects of the company’s long-term strategic plan | Corporate HR Groups |
| refers to the knowledge, skills, and abilities of a firm’s workers | Human Capital |
| Where freelancers and independent contractors work when they can, on what they want to work on, and when the company needs them | On-Demand workers |
| workers with multiple jobs; who are temporary or part-time workers | Nontraditional worker |
| the recent trend where in some occupations, unemployment rates are low, while in others unemployment rates are still very high and recruiters can’t find candidates, while in others there’s a wealth of candidates | Unbalanced Labor Force |
| exporting jobs to lower-cost locations abroad | Offshoring |
| Evidence-based human resource management | 1. Scientific rigor 2. Existing data 3. Research studies 4. Critical evaluation 5. Critically evaluated research/case studies 6. Analytics |
| involves formulating and executing human resource policies and practices that produce the employee | Strategic human resource management |
| involves more and more human resource management tasks being redistributed from a central HR department | Distributed HR |
| ensuring that the human resource management function is delivering its service effectively | HR department lever |
| the HR manager putting into place the policies and practices that produce the employee competencies and skills | Strategic results lever |
| being psychologically involved in, connected to, and committed to getting one’s job done | Employee engagement |
| the standards someone uses to decide what his or her conduct should be | Ethics |
| the competency that relates to the ability to effectively exchange information with stakeholders | Communication |