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ch. 32
the salon business
| Question | Answer |
|---|---|
| when planning to open a salon, one of the most important considerations is | location |
| an important first step in seeking financing to open a salon is developing a | business plan |
| when opening a new salon, your business plan should include projected income and expenses for up to -------years | five |
| prior to opening a business, contact local authorities regarding | business licenses |
| insurance policies help protect salon owners against | malpractice lawsuits |
| malpractice insurance is purchased by the | salon owner |
| the three types of salon ownership are individual ownership, partnership, and | corporation |
| what type of ownership includes stockholders who share the profits | corporation |
| to ensure clients and associates will be treated more fairly and consistently, a salon should have -------in place | salon policies |
| if you do not own the building in which your salon is housed, you must have an agreement between yourself and the owner called a | lease |
| overstocking and supply shortages can be prevented by maintaining | purchase records |
| supplies used in daily business operations are known as | consumption supplies |
| supplies that are to be sold to the clients are known as | retail supplies |
| what is the largest expense in operating a salon | salaries |
| on average, salon owners in the United States spend------- percent of the salon's total gross income on supplies | five |
| As a general rule, an advertising budget should not exceed------ percent of your gross income | three |
| a primary concern in salon layout design should be | maximum efficiency |
| what is the ultimate determining factor with regard to the size of your salon staff | the size of the salon |
| when interviewing potential employees, you should consider their level of skill, personal grooming , their communication skills, and | attitude |
| in the allotment of funds, paying the employees should always | be the top priority |
| successful salon owners will share their success with their employees by making payroll obligations a top priority and offering | incentives |
| an important part of the salon business is handled by the | telephone |
| when booking appointments, the requested services should be scheduled based on | clients' preferences |
| what type of activity is aimed at promoting the salon in a favorable light | advertising |
| the best form of advertising is through | satisfied clients |
| when gathering accurate financial information for purchasing an existing salon, it is often helpful to consult with a | certified public accountant |
| another name for an individual owner who determines policies and has the last say in decision making is a | sole proprietor |
| supplies used in the daily business operation are considered | consumption supplies |
| supplies purchased by a salon that are to be sold to clients are | retail supplies |
| when planning and constructing the best physical layout for a salon, the primary concern should be | maximum efficiency |
| it should always be your top priority to meet which of the following financial obligations | payroll |
| which of these is considered the very best form of advertising for a salon | satisfied clients |
| a------ is an essential set of benchmarks, that once achieved, helps you realize your mission and your vision | goal |
| when choosing a location for your business, you should select one that | offers easy access |
| what is the minimum number of stockholders allowed for a corporation to exist | one |
| if you operate your salon in a building that you own, it is not necessary to purchase which of the following types of insurance | renters insurance |
| which of these terms refers to your staff or employees | personnel |
| human resources does not cover which of the following concerns | what you should do when you need to increase sales |
| booking appointments is primarily whose job | the receptionist |
| the first goal of every business should be to | maintain current clients |
| which part of a business plan outlines employees and management levels and describes how the business will be run administratively | organizational plan |
| which part of a business plan summarizes your plan and states your objectives | executive summary |
| which part of a business plan includes projected financial statements, and financial statement analyses | financial documents |
| which part of a business plan ensures that all clients and employees are treated fairly and consistently | salon policies |
| which part of a business plan is a long-term picture of what the business is to become and what it will look like when it gets there | vision statement |
| which part of a business plan outlines all of the research obtained regarding the clients your business will target and their needs, wants, and habits | marketing plan |
| which part of a business plan includes the owner's resume, personal financial information, legal contracts, and any other agreements | supporting documents |
| which part of a business plan is a description of the key strategic influences of the business | mission statement |
| an agreement to buy an established salon does not typically include which of the following | an analysis of future maintenance costs |
| costs to create even a small salon in an existing space can range from | $75 to $125 |
| a form of business in which a firm that is already successful enters into a continuing contractual relationship with other businesses is | a franchise |
| smooth business management depends on sufficient investment capital as well as | excellent customer service delivery |
| someone who is trained to do everything from recording sales and payroll to generating a profit-and-loss statement is | a full-charge bookkeeper |
| for a cosmetologist who has a large, steady clientele and who does not have to rely on the salon's general clientele to keep busy, ------- may be a desirable situation | booth rental |
| with each call, a gracious, appropriate response will help build | the salon's reputation |