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Employ Test #2
| Question | Answer |
|---|---|
| designed by Edward Deming, program creates an interdependent work environment | Total Quality Management |
| ___ is delivering satisfactory results to both types of customers | customer serice |
| ___ is a quality assurance certification program for industry | ISO or ISO 9000 |
| ___ % of the jobs in the U.S. are identified through job search networking | 65% |
| ___ are an indication a company is looking for talent | Career Fairs |
| state employment services are monitored by the _____ | US Dept. of Labor |
| A ____ is also known as a job lead | referral |
| the job market is unorganized your _____ skills are the utmost importance | Organizational |
| The three C's of credit are | Credit, Capacity, Character |
| ___ publications are a successful form of print media which illustrates trends and where a industry is going | Trade |
| ___ will help in securing a job but inevitably a fee will be charged to you | Private employment agencies |
| publish announcements account for only __ - ___ % of available jobs | 15-20 |
| Include the ___ as a job search tool. It provides a tremendous amount of information | internet |
| the ___ makes a commitment to repay what he or she has borrowed according to a pre-agreed schduele | borrower |
| with ___ there is a no fee charged for helping individuals find jobs | State Employment Services |
| ___ work is one of the most accessible means of reentering the job market | contract |
| TQM has taught companies that success in today's marketplace requires satisfying two kinds of customers: ____ and ___ | internal and external |
| This prominent piece of legislation covers minimum wage, forty-hour workweeks, restricts child labor | Fair Labor Standards Act |
| Working in nontraditional locations through advanced technology is known as ____ | Teleworking |
| A ___ is software designed to protect company's intranets | Firewall |
| ___ is working at home and using technology to communicate with co-workers and clients | telecommuting |
| ___ is money received after all deductions are taken out of a paycheck | income |
| Managing ___ is essential for achieving career success | money/credit |
| ___ prohibits workplace discrimination on the bases of sex, religion, and national orgin | Title VII Civil Rights Act |
| Baby boomers are ____ of the working population | 25% |
| ___ prohibits companies employing 20 or more employees from discriminating against employees who are forty and older | the age discrimination act |
| the ___ prohibits employers with 15 or more employees from discrimination against people with physical or mental disabilities | Americans with Disability Act or ADA Act |
| CCS - (_______________) - assists individuals with credit issues | consumer credit counseling services |
| Credit is measured by the 3'Cs of credit | credit, capacity, character |
| CAMP is defined how | Conscience, allowable, media, policy |
| ___ means "the moral principles which determines rightness or wrongness of particular acts or activities" | Ethics |
| A credit transaction involves only two parties: a ___ and ____? | Lender and Borrower |
| list the three credit reporting agenies | Transunion, Equifax, Experian |
| people you are currently working with are known as ___ | colleagues |
| the term ____ is commonly associated with sexual harassment, where the term means one thing in exchange for another | Quid Pro Quo |