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Prin of Management
Vocab for Part 1: Chapter 1
| Term | Definition |
|---|---|
| Technical skills | the specialized procedures, techniques, and knowledge required to get the job done |
| Human skills | the ability to work well with others |
| Conceptual skills | the ability to see the organization as a whole, understand how the different parts affect each other, and recognize how the company fits into or is affected by its environment |
| Motivation to manage | an assessment of how enthusiastic employees are about managing the work of others |
| Scientific management | thoroughly studying and testing different work methods to identify the best, most efficient way to complete a job |
| Soldiering | when workers deliberately slow their pace or restrict their work output |
| Rate buster | a group member whose work pace is significantly faster than the normal pace in his or her group |
| Motion study | breaking each task or job into its separate motions and then eliminating those that are unnecessary or repetitive |
| Time study | timing how long it takes good workers to complete each part of their jobs |
| Gantt chart | a graphical chart that shows which tasks must be completed at which times in order to complete a project or task |
| Bureaucracy | the exercise of control on the basis of knowledge, expertise, or experience |