Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
ITC 190
Week 12 (12.01 - 12.07)
| Question | Answer |
|---|---|
| Which component is designed to let you use a notebook system as a desktop system by making it possible to connect a normal-sized external mouse, keyboard, monitor, and speakers? | Docking station |
| A manufacturing company has customized a computer application that supervisors use to track line worker efficiency. Supervisors will interact with the application while walking within and between work areas and will also use the laptop while sitting at th | Rotating or removable screen |
| A user opens a help desk ticket to replace a laptop keyboard. The user reports that the cursor randomly moves when typing, causing them to make frequent typing corrections. The problem does not occur when the laptop is attached to a docking station and an | Use the special function key to disable the touchpad when the laptop keyboard is used |
| You need to replace the video card in a laptop. Which of the following is the first step? | Find a service manual with correct disassembly procedures |
| As a technician in a computer repair shop, you have determined that the processor in a laptop needs to be replaced with one with a faster processing speed. However, when you remove the keyboard to expose the processor, you notice that the processor is | Replace the motherboard with a faster processor |
| You are troubleshooting a malfunctioning notebook computer system. The user has indicated that the LCD screen suddenly became dark and difficult to read while they were downloading a large file through the wireless network while the system was plugged in | The cold cathode fluorescent lamp (CCFL) has burned out and needs to be replaced; The inverter in the LCD assembly has malfunctioned |
| While using the touchpad on a laptop computer, you notice that the mouse is not responding very well, making it difficult to move the mouse around the screen. Which of the following actions would MOST likely fix this problem? | Recalibrate the touchpad |
| You recently replaced a malfunctioning video card on your laptop. After you reassemble the laptop, everything works well except for the wireless connection. The wireless adapter function correctly before you replaced the video card. Which action can MOST | Reconnect the antenna connections |
| You have a notebook computer with a built-in wireless network card. One day, the network card stops working. Because the network card is integrated onto the motherboard, you do not want to replace the entire motherboard. What can you use to connect to | Insert an ExpressCard wireless network card; Insert a wireless USB network card |
| You are removing the bezel from a laptop's LCD display screen. After several attempts to pry up the bezel and remove it, you have not separated the bezel from the case. Which of the following is the most likely reason for your inability to remove the bez | You missed a screw? |
| Which of the following mobile device components are often installed under the bezel of a mobile device display? | Wi-Fi antenna wires; microphone; webcam |
| You have a mobile device that provides a touchscreen, but does not have touchscreen technology embedded into the display. Which of the following mobile device display components provides the touchscreen functionality? | Digitizer |
| You have recently purchased a new foldable smart phone. Which of the following types of mobile device display technologies is MOST likely being used for the foldable display? | OLED |
| Which of the following mobile device display components provides the required power for a mobile device's screen? | Inverter |
| You have order and are about to replace an LCD screen on a laptop device. You have already placed the laptop on a static mat, attached a static wristband, and unplugged the laptop? What is your next step in replacing the LCD screen? | Remove the battery |
| Which of the following are advantages of using an OEM replacement LCD display? | The LCD display is guaranteed to work as a replacement; the LCD display is the same quality as the screen you are replacing |
| Your older notebook LCD display often goes dim or sometimes blank. Which of the following would be the BEST first step to resolve this issue? | Replace the CCFL inverter |
| Which of the following LCD display technologies is the BEST choice for use on touchscreen displays? | In-plane switching (IPS) |
| You have recently been given an older laptop to use for performing basic tasks such as sending emails and editing documents. However, when the display changes from one color to another, you notice that there is some distortion in the image. Which of | Vertical alignment (VA) |
| Which ACPI power state allows a system to start where it left off, but turns all other components off? | Hibernate |
| From your Windows laptop, you have been working on a large project that has required you to open a lot of items (programs, files, etc.). It is time to leave the office and make the two-hour journey home. You will be working on this project a bit more when | When I close the lid: Hibernate |
| You have just purchased a used laptop, and you want to configure it to hibernate when you press the power button. You edit the Power Options settings and enable hibernation. Then you configure the power button to trigger hibernation. Everything works f | Free up disk space |
| You have purchased a refurbished Windows laptop and have just plugged the power adapter into the wall socket to begin charging the battery. However, after several hours of charging, the laptop does not turn on. What is the MOST likely cause of the power i | You have been given the incorrect adapter |
| You want to use hibernation on your Windows notebook. What does it need to have for this to work? | Enough free hard disk space |
| Which of the following BEST describes the purpose of the USB Selective Suspend feature? | If a USB device is not in use, the USB Selective Suspend feature stops providing power to the port |
| Nickel Cadmium (NiCad) | Takes up the most physical space |
| Litium Ion (Li-Ion) | Takes up the least physical space; cannot be overcharged; suffers from swelling and catching fire |
| Nickel Metal Hydride (NiMH) | The most expensive of Nickel batteries |
| Which of the following battery types offers the greatest storage capacity in the smallest amount of space? | Lithium Ion (Li-Ion) |
| While servicing your laptop, you notice that your Lithium Ion battery is swelling. What is the BEST action you can take to resolve the situation? | Replace the battery |
| Which of the following is a disadvantage of using a Lithium Ion (Li-Ion) battery over a Nickel Metal Hydride (NiMH) battery? | Li-Ion batteries have a shorter lifespan than NiMH batteries |
| You have just purchased a smart watch to track your fitness statistics and health. To change the interface or update the firmware, you need to use an app on your smartphone. Which of the following connection technologies will you most likely use to commun | Bluetooth |
| Which of the following components allows a tablet to provide a screen interface that recognizes multiple finger touches at the same time? | Capacitive touchscreen |
| When a user rotates a mobile device, the operating system changes the screen orientation so that the display remains upright for the user. Which of the following technologies detects this movement on a mobile device? | Gyroscope; accelerometer |
| The human resources department wants to give gifts away at the company's summer party. They would like to have an assortment of fitness tracker wristbands, smartwatches, smart glasses, and virtual reality headsets. They have been trying to locate these on | Wearable devices |
| You've just purchased an Ethernet adapter for your Android tablet. Which of the following USB connector types would you MOST likely use to plug in to the adapter? | USB-C connecter |
| Which of the following mobile connection types can enable other mobile devices to connect to the internet? | Hotspot |
| You have recently been hired by a course development company to develop online simulations, and you have been given permission to work at home. The company has given you a laptop computer, two external displays, and a wireless mouse and keyboard. Howev | Docking station |
| Which of the following medical devices utilize Bluetooth or Wi-Fi technology to communicate with a mobile phone? | CGM; Fingertip EKG |
| Which of the following MOST accurately describes a touch pen? | Includes features such as tilt and pressure sensitivity |
| You want to be able to use a high-quality, noise-cancelling headset with your mobile phone to make conference calls and to listen to music. However, your new mobile phone does not have an earphone jack. Which of the following technologies allows you to wi | Bluetooth |
| You have recently issued new mobile phones to the sales team in your company. Each phone has the ability to store and transmit encrypted information for such things as making payments at a checkout counter. Which of the following technologies is being use | NFC chips |
| Hotspot | Used to obtain wireless internet access using a WLAN |
| NFC | Used to emulate cryptographic smart card functionalities |
| Mobile VPN | Provides mobile devices with access to network resources and software applications on a home network |
| Tethering | Allows you to share a phone's internet connection with a laptop |
| Bluetooth | A wireless technology standard for exchanging data over short distances |
| A landscaping company's employees receive payment for their services using a credit card reader that physically attaches to an Apple mobile device. Which of the following connection types is being used? | Lightning |
| A technician is tasked with configuring a mobile device to connect securely to the company network when the device is used at off-site loactions where only internet connectivity is available. Which of the following should the technician configure? | VPN |
| While traveling in a car, a user who has an unlimited data plan on a smartphone opens a wireless connection to share the internet with other passengers. Which of the following connection types is the user MOST likely using? | Hotspot |
| You have subscribed to a cloud-based service to synchronize data between your mobile device and your PC. Before allowing the data tobe synchronized, this service uses a process where the cloud service and the client on the mobile device verify each other' | Mutual authentication |
| You just purchased an iPad tablet device. You want to synchronize your photos, music, email, and contacts from your Windows 11 PC to the device. Which of the following can you use to connect the device to your PC? | Wi-Fi wireless connection; USB cable |
| A company is considering providing smartphones to their employees and is investigating the interaction of the phones with iCloud, Google Drive, Dropbox, and OneDrive. Which of the following data synchronization methods is the company considering? | Synchronization to the cloud |
| You currently use the Exchange email client on your desktop PC. You use the Exchange email client to connect to an email server, which utilizes the IMAP and SMTP protocols. You recently purchased an iPad, and you want to configure its Mail app to connect | You can configure the Mail app on an iPad to connect to an email server using the IMAP and SMTP protocols |
| A technician is tasked with adding a valid certificate to a mobile device so that encrypted emails can be opened. Which of the following email protocols is best for the technician to use? | S/MIME |
| Which of the following protocols can encrypt emails on a mobile device? | SSL |
| A user has configured their mobile device to unlock with facial recognition. Which of the following methods for securing the mobile device is being used? | Biometric authentication |
| Joe, a mobile device user, is allowed to connect his personally owned tablet to a company's network. Which of the following policies defines how company data is protected on Joe's tablet? | BYOD Policy |
| Which of the following help to improve the security of sensitive information on your mobile device if it's lost or stolen? | Screen lock; Locator applications; Remote wipe |
| Which of the following are devices categorized as part of the Internet of Things (loT)? | Medical sensors; Smartwatches |
| After entering a user ID and password, an online banking user must enter a PIN that was sent as a text message to their mobile phone. Which of the following digital security methods is being used? | Multifactor authentication |
| A technician suspects that an app on a tablet device may be surreptitiously using the camera without permission. Which of the following would be the BEST way to troubleshoot this issue? | Run an anti-malware scan |
| You are comparing methods for securing your mobile device. Which of the following is the BEST method to secure your device's storage? | Full device encryption |
| Which category do apps fall into if they have been reviewed, approved, and signed with a certificate? | Trusted |
| What category do apps fall into if they haven't been reviewed, approved, and signed with a certificate? | Untrusted |
| You are walking through a shopping mall. your smartphone frequently displays a message that additional information is needed to log in. Which of the following is the MOST likely cause of this message? | Unintended WI-FI connections |
| Maria, a smartphone user, has recently installed a new app. She now experiences a weak signal and sometimes a complete signal loss at locations where she used to have a good cellular signal. Her phone battery is fully charged. Which of the following actio | Uninstall the new app and scan for malware |
| Your laptop's LCD screen is beginning to flicker and dim. You have checked the brightness setting to make sure that it is configured correctly. Which of the following is the MOST likely cause of your screen issue? | The LCD screen inverter is failing |
| You have recently purchased a gaming laptop and want to make sure that it is properly ventilated to avoid overheating. Which of the following is the BEST way to avoid overheating the laptop? | Purchase a special laptop cooling base |
| Lately, your laptop shuts down before it reaches the 5% set in your Windows Power Scheme. You suspect that the power meter is incorrectly reporting the battery power level. You want to calibrate the battery to synchronize the power meter to the actual | Charge the battery to 100% |
| One of your users suspects that the battery in their laptop computer is failing. You test it by using a known good power adapter long enough to receive a full charge. The battery reads that it is fully charged in Windows. You then disconnect the laptop fr | Assume that the battery is failing and replace it |
| An employee in the sales department cannot get his laptop to display through a projector. He see the screen output on the built-in laptop display, but the video is not being displayed through the projector. Which of the following steps would be BEST to tr | Use the fn key to redirect display to the external video port |
| You are troubleshooting a malfunctioning laptop computer system. The customer has indicated that the screen is always dark and difficult to read, even while the system is plugged into a wall outlet. You checked the system and determine that the backlight | The LCD cutoff switch is stuck in the Off position |
| You are troubleshooting a laptop system that uses a digitizer pad and stylus for user input. The user has complained that tapping the stylus on the digitizer pad taps about one inch to the right of where the taps actually occur. Which of the following | Recalibrate the digitizer pad |
| Joe jas been issued a company-owned tablet. He finds that the performance decreases after a few hours of use. After he power-cycles the tablet, performance returns, but the tablet begins to slow again after an hour of use. Which of the following is the BE | Check the number of apps that are running |
| Which of the following is the surest way to prevent the loss of important information on your mobile device if it is lost, stolen, destroyed, or there is a natural disaster? | Configure your device to remotely back up important data to the cloud |
| Joe, a frequent visitor to a branch office, attempts to connect his tablet to the office wireless network, but is unable to connect to the internet, even though he has verified that the SSID and password are correct. Joe attempts to connect to a coworker' | Airplane Mode has been set on his tablet |
Created by:
rparticka