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PSB chapt1
| Question | Answer |
|---|---|
| In the 17th century the name given to the bloodletting tool or lancet was | Fleam |
| A factor that contributes to the overall professional impression made by the phlebotomist is | Compassion, Dependability, and self-confidence |
| after successful completion of the American Medical Technologists phlebotomy examination the ntial for the title granted are | RPT |
| Understanding the _ of a diverse population is important in providing healthcare | History motivation and traditions |
| The evidence that an individual has mastered fundamental competencies in his or her technical area is called | certification |
| Which was developed by AMA to provide a terminology and coding system for physician billing | CPT Current procedural terminology |
| Which of the following is the responsibility of a phlebotomist | Dispatch samples |
| Which of the following is an example of proxemics | Zone of comfort |
| Which of the following is improper telephone technique | Putting an irritated caller on hold |
| A healthcare facility that provides ambulatory services is an | Urgent care center |
| The name of a federal entitlement program is | Medicare |
| The specialty that treats disorders of the brain is called | Neurology |
| The department in the hospital that treats lung deficiencies is | Respiratory therapy |
| The histology department in the lab performs | Tissue processing |
| The abbreviation for a serology test that indicates the presence of hepatitis C is called | HVC-ab |
| An important component in ensuring that the healthcare system is sustainable in the future is the | |
| Managed care systems attempts to control costs include | Using case managers to monitor patients |
| Which of the following lab professionals is specified by CLIA as responsible for evaluation new procedures? | |
| The serology dept in a clinical lab performs tests that | antigen and antibody tests |
| Healthcare providers who do not recognize diversity are | Detects antigens and antibodies Risking a cvivl right violation |