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Chapter 16
TRICARE
| Question | Answer |
|---|---|
| beneficiary counseling and assistance coordinator (BCAC) | individual available at a military treatment facility (MTF) to answer questions, help solve health care-related problems, and assist beneficiaries in obtaining medical care through TRICARE; was previously called health benefits advisor (HBA). |
| catastrophic cap benefit | protects some TRICARE beneficiaries from devastating financial loss due to serious illness or long-term treatment by establishing limits over which payment is not required; the catastrophic cap is the maximum a sponsor |
| catchment area | the region defined by code boundaries within a 40-mile radius of a military treatment facility. |
| Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) | program that provides health benefits for dependents of veterans rated as 100 percent permanently and totally disabled as a result of service-connected conditions or injuries, veterans who died as a result of service-connected conditions or injuries, and |
| Civilian Health and Medical Program–Uniformed Services (CHAMPUS) | implemented in 1967 as the result of an initiative to provide military medical care for families of active duty members; designed as a benefit for dependents of personnel serving in the armed forces |
| clinical trial | research study that helps find ways to prevent, diagnose, or treat illnesses and improve health care; when enrolled, beneficiaries receive care that is considered the latest medicine or therapy, but is not yet approved as a standard care. |
| common access card (CAC) | identification card issued by the Department of Defense (DoD), which TRICARE enrollees show to receive health care services. |
| Continued Health Care Benefit Program (CHCBP) | premium-based health care program administered by Humana Military; though not a TRICARE program, CHCBP offers continued health coverage (18–36 months) after TRICARE eligibility ends. |
| critical pathway | sequence of activities that can normally be expected to result in the most cost-effective clinical course of treatment. |
| customer service representative (CSR) | employed at a TRICARE Service Center; provides information about using TRICARE and assists with other matters affecting access to health care (e.g., appointment scheduling). |
| debt collection assistance officer (DCAO) | individuals located at military treatment facilities to assist beneficiaries in resolving health care collection-related issues. |
| Defense Enrollment Eligibility Reporting System (DEERS) | computer system that contains up-to-date Defense Department Workforce personnel information. |
| Defense Health Agency (DHA) | under the direction of the Assistant Secretary of Defense (Health Affairs) manages the TRICARE program. |
| demonstration project or pilot | test and establish the feasibility of implementing a new TRICARE program during a trial period, after which the program is evaluated, modified, and/or abandoned. |
| fiscal year | for the federal government, October 1 of one year to September 30 of the next. |
| health care finder (HCF) | facilitates TRICARE administrative activities, such as referrals to appropriate health care services in the military facility and civilian provider network, including preauthorization for procedures and services provided in a military treatment facility o |
| lead agent (LA) | serves as a federal health care team created to work with regional military treatment facility commanders, uniformed service headquarters’ staffs, and Health Affairs (HA) |
| Military Health System (MHS) | entire health care system of the U.S. uniformed services and includes military treatment facilities (MTFs) as well as various programs in the civilian health care market |
| Military Health System (MHS) Nurse Advice Line | allows TRICARE beneficiaries to receive advice from a registered nurse 24/7 when living or traveling in the United States or a country with an established military hospital or clinic. |
| military treatment facility (MTF) | hospital or clinic located on military bases and posts around the world that provides inpatient and/or ambulatory (outpatient and emergency department) care to eligible TRICARE beneficiaries. |
| practice guidelines | decision-making tools used by providers to determine appropriate health care for specific clinical circumstances. |
| primary care manager (PCM) | assigned to provide most of a TRICARE beneficiary’s care and is a military or network provider that is responsible for referring beneficiaries to specialists |
| Program Integrity (PI) Office | responsible for the worldwide surveillance of fraud and abuse activities involving purchased care for beneficiaries in the Military Health System. |
| Supplemental Health Care Program (SHCP) | provides coverage by civilian health care providers to active duty service members and designated non-TRICARE eligible patients; authorizations and claims processing are administered by TRICARE contractors. |
| Transitional Assistance Management Program (TAMP) | provides 180 days of premium-free transitional health care benefits after regular TRICARE benefits end, but it is temporary (similar to COBRA benefits when an employee resigns from a non-military job). |
| TRICARE | health care program for uniformed service members, retirees, and their families around the world; provides comprehensive care coverage to all beneficiaries, including health plans, special programs, prescriptions, and dental plans. |
| TRICARE beneficiary | includes uniformed services sponsors and dependents of sponsors. |
| TRICARE Prime | managed care option similar to a civilian health maintenance organization (HMO), which is available in certain geographic areas of the United States called Prime Service Areas; priority access to care at military treatment facilities is also guaranteed. |
| TRICARE Select | self-managed, preferred provider network plan available in the United States. |
| TRICARE Service Center (TSC) | business offices staffed by one or more customer service representatives and health care finders who assist TRICARE sponsors with health care needs and answer questions about the program. |
| TRICARE sponsors | uniformed service personnel who are active duty, deceased, retired, or members of the National Guard/Reserve. |
| uniformed services | U.S. military branches that include the Army, Navy, Air Force, Marines, Coast Guard, Public Health Service, and the North Atlantic Treaty Organization (NATO). |