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Chapter 7
Definitions
| Term | Definition |
|---|---|
| Training | An organization’s planned efforts to help employees acquire job-related knowledge, skills, abilities, and behaviors, with the goal of applying these on the job. |
| Instructional Design | A process of systematically developing training to meet specified needs. |
| Learning Management System (LMS) | A computer application that automates the administration, development, and delivery of training programs. |
| Needs Assessment | The process of evaluating the organization, individual employees, and employees’ tasks to determine what kinds of training, if any, are necessary. |
| Organization Analysis | A process for determining the appropriateness of training by evaluating the characteristics of the organization. |
| Person Analysis | A process for determining individuals’ needs and readiness for training. |
| Task Analysis | The process of identifying the tasks, knowledge, skills, and behaviors that training should emphasize. |
| Readiness for Training | A combination of employee characteristics and positive work environment that permit training. |
| E-Learning | Receiving training via the Internet or the organization’s intranet. |
| Electronic Performance Support System (EPSS) | Computer application that provides access to skills training, information, and expert advice as needed. |
| On-the-Job Training (OJT) | Training methods in which a person with job experience and skill guides trainees in practicing job skills at the workplace. |
| Apprenticeship | A work-study training method that teaches job skills through a combination of on-the-job training and classroom training. |
| Internship | On-the-job learning sponsored by an educational institution as a component of an academic program. |
| Simulation | A training method that represents a real-life situation, with trainees making decisions resulting in outcomes that mirror what would happen on the job. |
| Avatars | Computer depictions of trainees, which the trainees manipulate in an online role-play. |
| Virtual Reality | A computer-based technology that provides an interactive, three-dimensional learning experience. |
| Experiential Programs | Training programs in which participants learn concepts and apply them by simulating behaviors involved and analyzing the activity, connecting it with real-life situations. |
| Adventure Learning | A teamwork and leadership training program based on the use of challenging, structured outdoor activities. |
| Cross-Training | Team training in which team members understand and practice each other’s skills so that they are prepared to step in and take another member’s place. |
| Coordination Training | Team training that teaches the team how to share information and make decisions to obtain the best team performance. |
| Team Leader Training | Training in the skills necessary for effectively leading the organization’s teams. |
| Action Learning | Training in which teams get an actual problem, work on solving it and commit to an action plan, and are accountable for carrying it out. |
| Readability | The difficulty level of written materials. |
| Transfer of Training | On-the-job use of knowledge, skills, and behaviors learned in training. |
| Communities of Practice | Groups of employees who work together, learn from each other, and develop a common understanding of how to get work accomplished. |
| Orientation | Training designed to prepare employees to perform their jobs effectively, learn about their organization, and establish work relationships. |
| Onboarding | Ongoing process that aims to prepare new employees for full participation in the organization. |
| Diversity | The characteristics of individuals that make them unique. |
| Inclusion | Creating a work environment in which individuals are treated fairly and with mutual respect and have equal access to opportunities and resources so that they can contribute fully to the organization’s success. |
| Diversity Training | Training designed to change employee attitudes about diversity and/or develop skills needed to work with a diverse workforce. |
Created by:
karen.kanegass09