Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
MEAS 109
chapter 3
| Question | Answer |
|---|---|
| A professional has two areas of competence. They are. | hard skills and soft skills. |
| Working with others in the best interest of completing the job is known as ? | teamwork. |
| What is an example of comprehension? | Knowing how to take a BP correctly. |
| Soft skills are important for a medical assistant because they must. | deal with patients and their family members and interact with coworkers. |
| Other terms for persistence include. | tenacity and perseverance. |
| Competence in a profession means that a person has specific | technical proficiencies and qualifications |
| Comprehension includes the ability to | process information, retain information, and learn information. |
| Judgment is also referred to as? | critical thinking |
| Continuing to work towards a solution, despite difficulties, could best be described as having the quality of? | persistence |
| Critical thinking is defined as making purposeful decisions resulting from? | analysis/evaluation. |
| What should a medical assistant student take to identify if they have professional behaviors? | Self-evaluation |
| Students who do not have an understanding of a procedure and only memorize the steps may have difficulty performing the tasks when? | equipment varies at the externship site. the procedure is done differently at the externship site. |
| Believing in oneself is? | self-confidence |
| Adhering to an appropriate code of law and ethics is called. | integrity |
| Medical assistants should always be able to apply sound. | judgment |
| Knowledge is understanding gained through. | studying and experiencing. |
| Desirable traits of an organized professional are | prioritizing. being on time. |
| The consequences of not reporting dishonest behavior at work include?. | losing your job being incarcerated incurring fines |
| What do the letters CEU stand for? | Continuing education units |
| Proper handling of cell phones at work includes: | storing the phone on mute while working. using the phone only on break. |
| Organization can be defined as | being able to do a job more efficiently. putting items in an area where they would be easier to find. using time management and prioritizing |
| example of constructive criticism is. | counseling or advice intended to be useful with the goal of improvement. |
| what are the medical assisting professional organizations that support the profession of medical assisting, along with providing accreditation status? | AAMA AMT NHA |
| empathy is. | feeling and understanding another's experience without having the experience yourself.. |
| Part of accepting criticism is the ability to listen to | feedback |
| If you are speaking on behalf of a patient, you may be considered a patient. | advocate |
| Having professional boundaries with patients means treating them as | clients |
| Team dynamics can be positively affected by | helping teammates when necessary having positive attitudes demonstrating individual drive and desire |
| What type of dress code is considered most appropriate at a medical practice? | Conservative |
| What can you do to improve work quality on the job? | Take a course to learn something new. Provide suggestions. Be flexible.. |
| describe the best appropriate communication skill. | Listening, observing, speaking, and writing |
| The best example of teamwork is | working in collaboration toward a common goal |
| Strategies for success include | time management. problem solving. critical thinking. |
| Time management and prioritization can be improved by: | being aware of your best working time of the day. having a plan for the day. evaluating yourself on a daily basis. |
| When dealing with stress, it is important to take into account your | strength; limitations |
| Time management and prioritization can be improved by: | evaluating yourself on a daily basis. being aware of your best working time of the day. having a plan for the day. |
| Characteristics of the full-scale burnout phase are | loneliness, emptiness, depression, and despair. |
| Organization can be defined as | using time management and prioritizing being able to do a job more efficiently. putting items in an area where they would be easier to find |
| The best way to understand and respect diversity is to | increase your awareness on the subject. |
Created by:
mwaciba