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PsycWorkplcExam1Ch12

QuestionAnswer
45. A force that drives a worker to perform well is: motivation
46. Consistency theory states that there is a relationship between work motivation and: SELF-ESTEEM
47. ____ self-esteem focuses on an individual's feelings at a particular moment whereas ___ self-esteem focuses on how a person feels about himself based on the expectations of others. Situational self-esteem Socially influenced self-esteem
48. According to research, self-esteem is related to: “There is a positive correlation between self-esteem and PERFORMANCE.” Also, motivation?
49. Employees with a high need for achievement set _____ goals. Challenging and over which they have some control
50. Feedback best increases performance when it is _________ in nature. Positive and informational rather than negative and controlling
51. Operant conditioning focuses on: operant conditioning is based on the premise that humans learn to behave in ways that result in favorable outcomes and resist behavior that results in unfavorable outcomes
52. In expectancy theory, _____ is the perceived relationship between the amount of effort an employee puts in and the resulting outcome. Expectancy (Do I expect this to have any effect?)
53. In expectancy theory, _____ is the extent to which the outcome of a worker's performance, will result in a particular consequence. Instrumentality (Will I actually get the reward or punishment promised to me?)
54. In expectancy theory, _____ is the extent to which an employee values a particular consequence. Valence (Do I even care about the punishment/reward I’ll get?)
55. If a goal is not achievable, ______ would predict low motivation. Expectancy theory “In terms of expectancy, if an employee believes that no matter how hard he works, he will never reach the necessary level of performance, then his motivation will probably be low.”
56. Benefits provide ______ and merit pay provides _____. Security, incentive
57. _____ suggests that some people will be more motivated on a job than will other people, regardless of the job. Consistency theory
Created by: cjjuergens
 

 



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