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PMBOK PT 2
PMP Certification Flashcards
| Question | Answer |
|---|---|
| List the Stakeholder Engagement Activities | 1) Identify 2) Understand 3) Analyze 4) Prioritize 5) Engage 6) Monitor |
| Stakeholder Engagement has how many activities? | Six |
| Define Stakeholder Engagement | Implementing strategies & actions to promote productive involvement of stakeholders |
| Define Stakeholder Analysis | Method of Systematically gathering & analyzing quantitative & quality info to determine whose interests should be taken into account throughout the project. |
| Define Stakeholder | An Individual, group, or organization that may affect, be affected by or perceived itself to be affected by a decision, activity, or outcome of a project, program or portfolio |
| Define Stakeholder Performance Domain | Activities & functions associated w/ Stakeholders |
| Name the 12 Principals of Pming | 1) Be a diligent, respectful & caring steward 2) Create a collaborative team environment 3) Effectively engage w/ Stakeholders 4) Focus on value 5) Navigate Complexity 6) Recognize, evaluate & respond to system interactions 7) Demonstrate Leadership behav |
| Define Principal | A fundamental norm, truth, or value |
| What guides the project performance domains? | The Principals of project management |
| How many project performance domains are there? | Eight |
| Name the Project Performance Domains | Stakeholders, Team, Development Approach & Lifecycle, Planning, Project Work, Delivery, Measurement, Uncertainty |
| Define Monitor Stakeholder | Changes occur w/ stakeholders & we need to continue to identify new stakeholders & analyze communication & feedback |
| Define Stakeholder Engagement | Working collaboratively w/ stakeholders to introduce there project, elicit their requirements, manage expectations resolve issues, negotiate, prioritize, problem solve & make decisions. "Is Interactive" |
| Define informal written communication | 1) Brief Notes 2) Email 3) IM'ing/Texting 4) Social Media |
| Define Stakeholder Prioritize | Focus on stakeholders with the most power & interest |
| Define Formal Written Communication | 1) Progress Reports 2) Project Documents 3) Business Case |
| Define Informal Communication | 1) Conversations 2) Ad Hoc Discussions |
| Define Formal Communication | 1) Presentation 2) Project Reviews 3) Briefings 4) Product Demo's 5) Brainstorming |
| Define Analyze Stakeholder | Considers Several Stakeholder Aspects: Power, Impact, Attitude, beliefs, expectations, degree of influence, proximity to the project, interesting in the project. |
| Define Understand Stakeholder | Project team should seek to understand stakeholders' feelings, emotions, beliefs & values |
| Define Stakeholder Identification | Progressively elaborates the initial work and is a continuous activity throughout the project. |
| What types of communication are with stakeholders? | Verbal & Written |
| Communication Methods include? | Push, Pull, & Interactive Communication |
| Define Push Communication | Used for one-way communication with individuals stakeholder or group of stakeholder. Example is our FDH email |
| Define Pull Communication | Information sought by the stakeholder |
| A PM should display the following | 1) Transparency 2) Integrity 3) Respect 4) Positive Discourse 5) Support 6) Courage 7) Celebrating Success |
| Project Team Culture | Developing team norms or informally through the behaviors & actions of the team members |
| Define Growth | ID where team is doing well & area's to do better (grow) |
| Define Guidance | Overall Project team in the right direction, individual team members on particular task or deliverable. |
| Define Project Team Operations | Communication, problem solving, consensus Through the Charter and Guidelines |
| Define Roles & Responsibilities | Members understand & fulfill their roles and responsibilities Helps ID Gaps, Skills, Knowledge, Room for Growth |
| Define Vision & Objectives | Are communicated through the project. Referencing intended outcomes. |
| Common Aspects of Team Development | 1) Vision & Objectives 2) Roles & Responsibilities 3) Project Team Operations 4) Guidance 5) Growth |
| Encouragement & Development Opportunities (Define) | What motivates project team members as individuals & finding ways to reward them for good work helps keep Project Team members satisfied |
| Define Diversion Shield | Shielding the project team from noncritical, external demands helps the project team stay focused. |
| Define Obstacle Removal | Solving/easing of impediments the project team can deliver value to the business faster. |
| Define Servant Leadership | focused on understanding & addressing the needs and development of project team members in order to enable the highest possible project team performance. |
| Servant leadership behaviors include | 1) Obstacle removal 2) Diversion Shield 3) Encouragement & development opportunities |
| 3 Definitions W/ Team Performance Domain | 1) Project Manager 2) Project Management Team 3) Project Team |
| Define Team Performance Domain | Activity & Functions associated with the people who are responsible that realize business outcomes. |
Created by:
ChelseaParrotte